Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

Allow multiple pictures to be taken

Allow us to take multiple pictures without having to click Use Photo each time. I'm in attics in Florida and having to touch the screen so much is wasteful while ...
Suggested by: DParmer (29 Jul, '19) Upvoted: 23 Nov Comments: 13
Under consideration Mobile/Tablet Photo Editing

Add ability to choose order of photos on finished report

There should be a way to decide in report writing software what order the photos will appear on the finished report. It is very difficult to give a clear view of a ...
Suggested by: Jared Hyers (09 Aug, '19) Upvoted: 16 Nov Comments: 9

Allow deleting multiple pics from gallery

Currently we can only delete one pic at a time from the gallery. With a limit of pics deleting multiple pics will speed the process when needing to add additional pics.
Suggested by: DParmer (18 Jul, '19) Upvoted: 16 Nov Comments: 6

Indicate contract accepted on Home and Scheduler screens

It would be really cool if the work order button had a glow or color to it either yellow or green. yellow work order contract not accepted as soon as the contract is ...
Suggested by: David Schmidt (20 Jul, '19) Upvoted: 16 Nov Comments: 12

Video Clips or Video inspection

Clients are very visual & a video helps them understand the inspection by the inspector narrating the inspection. It may take a little more time upfront but it will ...
Suggested by: Charles F Dobry (25 Aug, '19) Upvoted: 16 Nov Comments: 10

Add speed write per section

Have the option to enter speed write while in a specific section, rather than having to do speed write for all sections at once. This would make it easy to ensure all ...
Suggested by: Cody Lewis (20 Jun, '19) Upvoted: 23 Nov Comments: 9

Add feature to REPEAT PHOTOS, not upload duplicates

Example, if I need to point out more than one thing under a sink, say a leaking valve and next to it is an uncovered outlet with wires inside, I have to reload that ...
Suggested by: DParmer (17 Aug, '19) Upvoted: 16 Nov Comments: 4
Under consideration Report Writing & Publishing

Page Break Insertion

For years I have wished that I could insert a page break to make photos and related comments be on the same page. That has been my #1 complaint from clients and ...
Suggested by: Eric Knight (17 Aug, '20) Upvoted: 16 Nov Comments: 8

SMS / Text capability

Text/SMS capability i.e. TextMagic.com
Suggested by: Jkwasnik (26 Jun, '19) Upvoted: 10 Sep Comments: 6

Adding Address to Subject Line for Email Confirmations and Inspection Report Emails.

I'd like to make a suggestion for improvement if possible on your backend: For the confirmation email that is sent-out to clients, is there a way you can include ...
Suggested by: Jason Chow (20 Jun, '19) Upvoted: 14 Sep Comments: 2

Ability to create/customize/rearrange systems and categories in Horizon.

I would like to be able to make system entries room by room without opening and closing the system tabs. For example: I want to create a new tab, lets say "Mechanical ...
Suggested by: Jason Walker (06 May, '21) Upvoted: 29 Oct Comments: 18
Under consideration Report Writing & Publishing

Link to Inspection Agreement if agreement is not signed and user tries to download report

If the agreement isn't signed and a user tries to download the report, the website just says it's not signed or paid for. First of all, it doesn't specify which of ...
Suggested by: Paul Drayton (24 Jul, '19) Upvoted: 28 Aug Comments: 5

Allow implications to be edited in the recommendations screen

We can edit all the other fields, except implications. I either have to find it in the customize area, or I have to create a blank item as a one-off. My efficiency ...
Suggested by: Jason/Chip Cherry (14 Aug, '20) Upvoted: 09 Sep Comments: 2
Under consideration Report Writing & Publishing

Defect section added: Major, Minor, and Safety Defect

I wish we had a way to highlight the level or grade of the defect in an easy to view visual in the summary and/or action list. I get a lot of comments about how big ...
Suggested by: Josh Allen (08 Jul, '19) Upvoted: 28 Oct Comments: 6
Under consideration Report Writing & Publishing

"Auto-added" Illustrations should appear in the "photo roll"

This would allow us to more easily delete them if they are not relevant. (This already sort of happens if you go into "Illustrations" and permanently add a different ...
Suggested by: Michael Conrad II (20 Jul, '19) Upvoted: 28 Oct Comments: 2

Allow to change/set default work order on Home screen. Chronological, All inspections are preferred

Inspection should show up in chronological order by date on the home screen. All Inspetions listed would be helpful view.
Suggested by: David Schmidt (03 Jul, '19) Upvoted: 14 Sep Comments: 8
Under consideration Home Screen Scheduling & Work Order

Icon representation of "Summary Item" in web interface

There should be some sort of small icon or some visual way to let us know which items are "Summary" items when scanning through the web interface of Recommendations. ...
Suggested by: Michael Conrad II (20 Jul, '19) Upvoted: 02 May Comments: 4
Under consideration Report Writing & Publishing

Prevent Duplicate Illustrations

example: When I check multiple 'wet basement-evidence' boxes, the three 'wet basement clues' illustrations appear over and over in the report. I then have to go ...
Suggested by: Tom Jansson, CMI (23 Jul, '19) Upvoted: 14 Sep Comments: 2

Re-Inspection Template

From any standard report, it would be very useful to be able to generate a re-inspection template that (a) presented only items from the original summary report (b) ...
Suggested by: David Betts (21 Apr, '20) Upvoted: 28 Oct Comments: 5
Under consideration Report Writing & Publishing

Add QuickBooks Integration

Add integration to QuickBooks online so our income is easily recorded in the accounting system that likely most inspectors use.
Suggested by: Greg (09 Jan, '20) Upvoted: 09 Sep Comments: 2
Under consideration Business Reporting Integrations

List of services on contract page where client accepts the contract

The ability to add a list of services where client can add or remove services by checking a box such as Radon, Sewer, mold testing.And it is automatically added to ...
Suggested by: Ross Bowen (24 Jul, '19) Upvoted: 08 Aug Comments: 2
Under consideration Report Writing & Publishing

Google heat maps

Show all inspections over given period of time as pins on a map.
Suggested by: Jkwasnik (26 Jun, '19) Upvoted: 07 Dec, '21 Comments: 0

Photo Editor Change

John C Kwasnik's simplified explanation of my suggestion: When using Photo editor on the Web, it would be helpful for you to return to last position in the Photo ...
Suggested by: Chris Hilton (05 Nov, '19) Upvoted: 28 Oct Comments: 2

Add a button to mobil app that takes you to a list of the previously selected recommendations.

I want at way to return to an item I have already selected, like No GFCI, to add locations or more pictures. Then I could also make a template with items selected. ...
Suggested by: John Fleenor (30 Aug, '19) Upvoted: 14 Sep Comments: 3
Under consideration Mobile/Tablet

Add Inspection Fee Details in Confirmation Email

Add the ability to show the fee details (each line item) in the confirmation email. Since many of us are offering credit card payments online before the inspection is ...
Suggested by: Greg Bradle (10 Sep, '20) Upvoted: 06 Sep Comments: 2
Under consideration Invoice Work Order

Remove photo upload limit

Remove photo limit in report writing software. Many times use of tablets or phone doesn't work in crawlspace or attics so hand held camera must be used. Currently ...
Suggested by: Jared Hyers (14 Feb, '20) Upvoted: 10 Jun Comments: 2
Under consideration Report Writing & Publishing

Multiple photo selection

Add the ability to add multiple photos from the gallery via the horizon mobile app. Currently you can only add one photo at a time.
Suggested by: Tamill Acker (15 Jun, '20) Upvoted: 16 Nov Comments: 3
Under consideration Mobile/Tablet

Inspection details in Google Calendar

Add inspection details, not just the date and address, in Google Calendar. For example the buyer name, email and phone number. This would make it easy to contact ...
Suggested by: Paul Drayton (24 Jul, '19) Upvoted: 14 Sep Comments: 3

Increase Photo Caption character limit

currently 45 characters is the maximum. Increase to 128 or more would be helpful.
Suggested by: John Kwasnik (04 Sep, '20) Upvoted: 16 Nov Comments: 1
Under consideration Photo Editing

Checkbox for client to automatically release report to agent/anyone

There should be check mark that allow client to release report to agent or any other person allowed.
Suggested by: Peter (11 Jul, '19) Upvoted: 03 May Comments: 1
Under consideration Report Writing & Publishing

Remove excluded items from customize screen

If I have excluded entire sections using show/hide items, they should not appear when I select customize either. Makes it hard to find items you really do want to sort.
Suggested by: John Daigneault (15 Apr, '20) Upvoted: 28 Oct Comments: 0
Under consideration Report Writing & Publishing

Integration with flir images.

The process of pulling thermal images from the camera or flir software to horizon is timely. Images straight from flir library gets added as a thumbnail thus too ...
Suggested by: Mike Oxford (10 Jul, '19) Upvoted: 01 May Comments: 2

Add box to insert a webpage link into a defect while writing

The only place to add a link is in the Customize page but having one in the defect page while writing the report would be great. Let's say you find recalled ...
Suggested by: Derle Parmer (09 Jun, '21) Upvoted: 16 Nov Comments: 1
Under consideration Report Writing & Publishing

Hovering over small "camera" icon --> pulls up quick popup of photos connected

Hovering over the camera icon (in the web interface) on a given defect should temporarily pull up a pop-up of the pictures connected to that note.
Suggested by: Michael Conrad II (20 Jul, '19) Upvoted: 08 Aug Comments: 1
Under consideration Mobile/Tablet Photo Editing

Short cut bottom to Spare Photos

Maybe I’m spoiled, or lazy, but I would love to see a quick access of some sort, to drop Spare Photos. Similar to the Cover Photo button in the main menu.
Suggested by: Tom Lloyd (28 Jan, '20) Upvoted: 24 Oct Comments: 4

template for condo/apartments

A separate template might include items like underground carpark, stall and locker number and boiler/utility rooms
Suggested by: Peter (11 Jul, '19) Upvoted: 15 Jul, '21 Comments: 2

Make photos visible on top of the screen even when scrolling down on the page

Make photos visible on top of the screen even when scrolling down on the page. This will make it so much quicker to drop photos into the report and will limit ...
Suggested by: Lars Knobloch (13 Jul, '19) Upvoted: 14 Aug Comments: 0

Location, Time, Task, Cost for editable

Recommended the task, cost, location to be fully editable. I dot use cost ( as not allowed to under our association guidelines). It will be helpful to allow us to ...
Suggested by: Peter Jesal (11 Apr, '20) Upvoted: 08 Aug Comments: 4
Under consideration Report Writing & Publishing

Load photos

When you scroll through your load photo's to choose one,after you choose a photo, the scrolling process starts back at the beginning , often times we need to choose ...
Suggested by: Daniel R Larson (23 Aug, '19) Upvoted: 03 May Comments: 2

Go back to the same spot on the previous screen when an edit is finished in 'Customize'

After one makes a change to an item in the 'Customize' tab, the software returns you back to the top of the previous screen. Some of the pages like 'Heating' are very ...
Suggested by: Greg Hanberry (08 Dec, '20) Upvoted: 28 Oct Comments: 1
Under consideration Report Writing & Publishing

Add INSPECTOR NOTES box for reference info on web version

I think adding an "INSPECTOR NOTES (unpublished)" on the defect page would allow us to save research info. I do a lot of research on codes to support what I'm ...
Suggested by: Derle Parmer (25 Oct) Upvoted: 03 Nov Comments: 0
Under consideration Report Writing & Publishing

Client Summary Review button in Mobile

Having a Client Summary Review button on Horizon Mobile that pulls up all the items we selected for "Add to Summary" would be great to do the summary with clients ...
Suggested by: Derle Parmer (22 Jun, '20) Upvoted: 08 Aug Comments: 3
Under consideration Mobile/Tablet

Gray out Hidden Items in Customize or DON'T show Hidden Items in Customize

If items we've already HIDDEN are going to be visible in Customize (which they shouldn't) at least gray them out so it's not so confusing. Stop the confusion please.
Suggested by: Derle Parmer (24 Jan, '21) Upvoted: 29 Oct Comments: 1
Under consideration Report Writing & Publishing

Push notification

Ability to send text reminders to the client/agents for inspection details such as an inspection reminder, " , sending a text once the report has been emailed, ...
Suggested by: Tamill Acker (20 Dec, '19) Upvoted: 30 Jun Comments: 1
Under consideration Scheduling & Work Order

Add a visible clue to the screen to distinguish between Description, Limitations & Recommendations

As I scroll down the page of Descriptions or Recommendations, those headings disappear off the top of the screen. It would be helpful to have a visual clue (e.g., ...
Suggested by: George Eastwood, RESIDENTIAL ENGINEER (02 Sep, '19) Upvoted: 28 Oct Comments: 0

Duplicate Picture

Ability to duplicate or use same picture in multiple position of report copy/past type feature
Suggested by: Vince Cardone (19 Feb, '21) Upvoted: 29 Oct Comments: 3
Under consideration Photo Editing

Have the Site Info Page print right after the summary page

Have the Site Info Page print right after the summary page instead of one or close to the last pages in the report, in all the templates rather then having to make a ...
Suggested by: Mike Prezioso (07 Dec, '19) Upvoted: 10 Sep Comments: 2
Under consideration Report Writing & Publishing

Improve email capabilities to include HTML

We should have the option to have HTML emails going out . Our email confirmations should have our letter head and our companies vital info on them as well as we ...
Suggested by: Adam (22 Nov, '19) Upvoted: 23 Feb, '21 Comments: 2

Forgetting to hit OK after taking a photo in mobile app.

Occasionally I am missing a photo in my report and on my phone that I know that I have taken. I have now figured out that if you don't hit the OK button in the app ...
Suggested by: Dan (27 Apr, '20) Upvoted: 17 May Comments: 1
Under consideration Mobile/Tablet

Add ability to send multiple contracts with one email

Since we do multiple inspections with one job (Wind Mit, 4-Point, Full Insp etc...) allow us to send multiple contracts with the one confirmation email.
Suggested by: DParmer (23 Jul, '19) Upvoted: 02 Feb Comments: 2
Under consideration Contracts Scheduling & Work Order

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