Our customers made these suggestions for improving Horizon Inspection Software. Suggestions for improving Horizon Inspection Software.
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Allow multiple pictures to be taken
Allow us to take multiple pictures without having to click Use Photo each time. I'm in attics in Florida and having to touch the screen so much is wasteful while ...
Suggested by: DParmer (29 Jul, '19) • Upvoted: 17 Jan • Comments: 13
Under consideration Mobile/Tablet Photo Editing
Add ability to choose order of photos on finished report
There should be a way to decide in report writing software what order the photos will appear on the finished report. It is very difficult to give a clear view of a ...
Suggested by: Jared Hyers (09 Aug, '19) • Upvoted: 02 Feb • Comments: 9
Allow deleting multiple pics from gallery
Currently we can only delete one pic at a time from the gallery. With a limit of pics deleting multiple pics will speed the process when needing to add additional pics.
Suggested by: DParmer (18 Jul, '19) • Upvoted: 10 Jan • Comments: 6
Indicate contract accepted on Home and Scheduler screens
It would be really cool if the work order button had a glow or color to it either yellow or green. yellow work order contract not accepted as soon as the contract is ...
Suggested by: David Schmidt (20 Jul, '19) • Upvoted: 08 Feb • Comments: 12
Under consideration Contracts Home Screen Scheduler/Calendar Scheduling & Work Order
Video Clips or Video inspection
Clients are very visual & a video helps them understand the inspection by the inspector narrating the inspection. It may take a little more time upfront but it will ...
Suggested by: Charles F Dobry (25 Aug, '19) • Upvoted: 17 Jan • Comments: 10
Under consideration Report Output Report Writing & Publishing Video
Add feature to REPEAT PHOTOS, not upload duplicates
Example, if I need to point out more than one thing under a sink, say a leaking valve and next to it is an uncovered outlet with wires inside, I have to reload that ...
Suggested by: DParmer (17 Aug, '19) • Upvoted: 08 Feb • Comments: 5
Add speed write per section
Have the option to enter speed write while in a specific section, rather than having to do speed write for all sections at once. This would make it easy to ensure all ...
Suggested by: Cody Lewis (20 Jun, '19) • Upvoted: 17 Jan • Comments: 9
Under consideration Report Writing & Publishing Speed Write
Page Break Insertion
For years I have wished that I could insert a page break to make photos and related comments be on the same page. That has been my #1 complaint from clients and ...
Suggested by: Eric Knight (17 Aug, '20) • Upvoted: 02 Feb • Comments: 8
SMS / Text capability
Text/SMS capability i.e. TextMagic.com
Suggested by: Jkwasnik (26 Jun, '19) • Upvoted: 09 Jan • Comments: 6
Under consideration Mobile/Tablet Scheduling & Work Order
Adding Address to Subject Line for Email Confirmations and Inspection Report Emails.
I'd like to make a suggestion for improvement if possible on your backend: For the confirmation email that is sent-out to clients, is there a way you can include ...
Suggested by: Jason Chow (20 Jun, '19) • Upvoted: 08 Feb • Comments: 3
Under consideration Horizon Marketer Report Writing & Publishing
Allow implications to be edited in the recommendations screen
We can edit all the other fields, except implications. I either have to find it in the customize area, or I have to create a blank item as a one-off. My efficiency ...
Suggested by: Jason/Chip Cherry (14 Aug, '20) • Upvoted: 02 Feb • Comments: 2
Ability to create/customize/rearrange systems and categories in Horizon.
I would like to be able to make system entries room by room without opening and closing the system tabs. For example: I want to create a new tab, lets say "Mechanical ...
Suggested by: Jason Walker (06 May, '21) • Upvoted: 29 Oct, '22 • Comments: 18
Link to Inspection Agreement if agreement is not signed and user tries to download report
If the agreement isn't signed and a user tries to download the report, the website just says it's not signed or paid for. First of all, it doesn't specify which of ...
Suggested by: Paul Drayton (24 Jul, '19) • Upvoted: 04 Jan • Comments: 6
Under consideration Contracts Report Writing & Publishing
Defect section added: Major, Minor, and Safety Defect
I wish we had a way to highlight the level or grade of the defect in an easy to view visual in the summary and/or action list. I get a lot of comments about how big ...
Suggested by: Josh Allen (08 Jul, '19) • Upvoted: 07 Jan • Comments: 6
"Auto-added" Illustrations should appear in the "photo roll"
This would allow us to more easily delete them if they are not relevant. (This already sort of happens if you go into "Illustrations" and permanently add a different ...
Suggested by: Michael Conrad II (20 Jul, '19) • Upvoted: 12 Jan • Comments: 2
Under consideration Illustrations Report Writing & Publishing
Allow to change/set default work order on Home screen. Chronological, All inspections are preferred
Inspection should show up in chronological order by date on the home screen. All Inspetions listed would be helpful view.
Suggested by: David Schmidt (03 Jul, '19) • Upvoted: 14 Sep, '22 • Comments: 8
Under consideration Home Screen Scheduling & Work Order
Prevent Duplicate Illustrations
example: When I check multiple 'wet basement-evidence' boxes, the three 'wet basement clues' illustrations appear over and over in the report. I then have to go ...
Suggested by: Tom Jansson, CMI (23 Jul, '19) • Upvoted: 20 Jan • Comments: 2
Under consideration Illustrations Report Writing & Publishing
Icon representation of "Summary Item" in web interface
There should be some sort of small icon or some visual way to let us know which items are "Summary" items when scanning through the web interface of Recommendations. ...
Suggested by: Michael Conrad II (20 Jul, '19) • Upvoted: 02 May, '22 • Comments: 4
Add QuickBooks Integration
Add integration to QuickBooks online so our income is easily recorded in the accounting system that likely most inspectors use.
Suggested by: Greg (09 Jan, '20) • Upvoted: 20 Jan • Comments: 2
Under consideration Business Reporting Integrations
From any standard report, it would be very useful to be able to generate a re-inspection template that (a) presented only items from the original summary report (b) ...
Suggested by: David Betts (21 Apr, '20) • Upvoted: 07 Jan • Comments: 5
List of services on contract page where client accepts the contract
The ability to add a list of services where client can add or remove services by checking a box such as Radon, Sewer, mold testing.And it is automatically added to ...
Suggested by: Ross Bowen (24 Jul, '19) • Upvoted: 30 Dec, '22 • Comments: 2
Google heat maps
Show all inspections over given period of time as pins on a map.
Suggested by: Jkwasnik (26 Jun, '19) • Upvoted: 07 Dec, '21 • Comments: 0
Under consideration Home Screen Integrations Scheduling & Work Order
Add a button to mobil app that takes you to a list of the previously selected recommendations.
I want at way to return to an item I have already selected, like No GFCI, to add locations or more pictures. Then I could also make a template with items selected. ...
Suggested by: John Fleenor (30 Aug, '19) • Upvoted: 20 Jan • Comments: 3
Photo Editor Change
John C Kwasnik's simplified explanation of my suggestion: When using Photo editor on the Web, it would be helpful for you to return to last position in the Photo ...
Suggested by: Chris Hilton (05 Nov, '19) • Upvoted: 28 Oct, '22 • Comments: 2
Add Inspection Fee Details in Confirmation Email
Add the ability to show the fee details (each line item) in the confirmation email. Since many of us are offering credit card payments online before the inspection is ...
Suggested by: Greg Bradle (10 Sep, '20) • Upvoted: 14 Dec, '22 • Comments: 2
Under consideration Invoice Work Order
Remove photo upload limit
Remove photo limit in report writing software. Many times use of tablets or phone doesn't work in crawlspace or attics so hand held camera must be used. Currently ...
Suggested by: Jared Hyers (14 Feb, '20) • Upvoted: 10 Jun, '22 • Comments: 2
Add INSPECTOR NOTES box for reference info on web version
I think adding an "INSPECTOR NOTES (unpublished)" on the defect page would allow us to save research info. I do a lot of research on codes to support what I'm ...
Suggested by: Derle Parmer (25 Oct, '22) • Upvoted: 14 Feb • Comments: 0
Multiple photo selection
Add the ability to add multiple photos from the gallery via the horizon mobile app. Currently you can only add one photo at a time.
Suggested by: Tamill Acker (15 Jun, '20) • Upvoted: 16 Nov, '22 • Comments: 3
Inspection details in Google Calendar
Add inspection details, not just the date and address, in Google Calendar. For example the buyer name, email and phone number. This would make it easy to contact ...
Suggested by: Paul Drayton (24 Jul, '19) • Upvoted: 14 Sep, '22 • Comments: 3
Under consideration Integrations Scheduling & Work Order
Checkbox for client to automatically release report to agent/anyone
There should be check mark that allow client to release report to agent or any other person allowed.
Suggested by: Peter (11 Jul, '19) • Upvoted: 20 Jan • Comments: 2
Increase Photo Caption character limit
currently 45 characters is the maximum. Increase to 128 or more would be helpful.
Suggested by: John Kwasnik (04 Sep, '20) • Upvoted: 16 Nov, '22 • Comments: 1
Under consideration Photo Editing
Integration with flir images.
The process of pulling thermal images from the camera or flir software to horizon is timely. Images straight from flir library gets added as a thumbnail thus too ...
Suggested by: Mike Oxford (10 Jul, '19) • Upvoted: 11 Feb • Comments: 3
Under consideration Integrations Photo Editing Report Writing & Publishing
Remove excluded items from customize screen
If I have excluded entire sections using show/hide items, they should not appear when I select customize either. Makes it hard to find items you really do want to sort.
Suggested by: John Daigneault (15 Apr, '20) • Upvoted: 28 Oct, '22 • Comments: 0
Add box to insert a webpage link into a defect while writing
The only place to add a link is in the Customize page but having one in the defect page while writing the report would be great. Let's say you find recalled ...
Suggested by: Derle Parmer (09 Jun, '21) • Upvoted: 02 Feb • Comments: 1
Hovering over small "camera" icon --> pulls up quick popup of photos connected
Hovering over the camera icon (in the web interface) on a given defect should temporarily pull up a pop-up of the pictures connected to that note.
Suggested by: Michael Conrad II (20 Jul, '19) • Upvoted: 08 Aug, '22 • Comments: 1
Under consideration Mobile/Tablet Photo Editing
Short cut bottom to Spare Photos
Maybe I’m spoiled, or lazy, but I would love to see a quick access of some sort, to drop Spare Photos. Similar to the Cover Photo button in the main menu.
Suggested by: Tom Lloyd (28 Jan, '20) • Upvoted: 24 Oct, '22 • Comments: 4
Under consideration Mobile/Tablet Photo Editing Report Writing & Publishing
When you scroll through your load photo's to choose one,after you choose a photo, the scrolling process starts back at the beginning , often times we need to choose ...
Suggested by: Daniel R Larson (23 Aug, '19) • Upvoted: 10 Jan • Comments: 2
template for condo/apartments
A separate template might include items like underground carpark, stall and locker number and boiler/utility rooms
Suggested by: Peter (11 Jul, '19) • Upvoted: 15 Jul, '21 • Comments: 2
Go back to the same spot on the previous screen when an edit is finished in 'Customize'
After one makes a change to an item in the 'Customize' tab, the software returns you back to the top of the previous screen. Some of the pages like 'Heating' are very ...
Suggested by: Greg Hanberry (08 Dec, '20) • Upvoted: 10 Jan • Comments: 1
Make photos visible on top of the screen even when scrolling down on the page
Make photos visible on top of the screen even when scrolling down on the page. This will make it so much quicker to drop photos into the report and will limit ...
Suggested by: Lars Knobloch (13 Jul, '19) • Upvoted: 14 Aug, '22 • Comments: 0
Location, Time, Task, Cost for editable
Recommended the task, cost, location to be fully editable. I dot use cost ( as not allowed to under our association guidelines). It will be helpful to allow us to ...
Suggested by: Peter Jesal (11 Apr, '20) • Upvoted: 08 Aug, '22 • Comments: 4
Have the Site Info Page print right after the summary page
Have the Site Info Page print right after the summary page instead of one or close to the last pages in the report, in all the templates rather then having to make a ...
Suggested by: Mike Prezioso (07 Dec, '19) • Upvoted: 14 Dec, '22 • Comments: 4
Client Summary Review button in Mobile
Having a Client Summary Review button on Horizon Mobile that pulls up all the items we selected for "Add to Summary" would be great to do the summary with clients ...
Suggested by: Derle Parmer (22 Jun, '20) • Upvoted: 08 Aug, '22 • Comments: 3
Gray out Hidden Items in Customize or DON'T show Hidden Items in Customize
If items we've already HIDDEN are going to be visible in Customize (which they shouldn't) at least gray them out so it's not so confusing. Stop the confusion please.
Suggested by: Derle Parmer (24 Jan, '21) • Upvoted: 29 Oct, '22 • Comments: 1
Ability to send text reminders to the client/agents for inspection details such as an inspection reminder, " , sending a text once the report has been emailed, ...
Suggested by: Tamill Acker (20 Dec, '19) • Upvoted: 30 Jun, '22 • Comments: 1
Under consideration Scheduling & Work Order
Add a visible clue to the screen to distinguish between Description, Limitations & Recommendations
As I scroll down the page of Descriptions or Recommendations, those headings disappear off the top of the screen. It would be helpful to have a visual clue (e.g., ...
Suggested by: George Eastwood, RESIDENTIAL ENGINEER (02 Sep, '19) • Upvoted: 28 Oct, '22 • Comments: 0
Ability to duplicate or use same picture in multiple position of report copy/past type feature
Suggested by: Vince Cardone (19 Feb, '21) • Upvoted: 29 Oct, '22 • Comments: 3
Under consideration Photo Editing
Improve email capabilities to include HTML
We should have the option to have HTML emails going out . Our email confirmations should have our letter head and our companies vital info on them as well as we ...
Suggested by: Adam (22 Nov, '19) • Upvoted: 23 Feb, '21 • Comments: 2
Under consideration Report Writing & Publishing Scheduling & Work Order
Forgetting to hit OK after taking a photo in mobile app.
Occasionally I am missing a photo in my report and on my phone that I know that I have taken. I have now figured out that if you don't hit the OK button in the app ...
Suggested by: Dan (27 Apr, '20) • Upvoted: 17 May, '22 • Comments: 1
Electrical panel not allowed in bathroom
Suggested by: Leighton Jantz (13 Dec, '22) • Upvoted: 15 Feb • Comments: 2