Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

Change Report # on Dashboard to Insp Type

Change Report # on the Dashboard to Insp Type to quickly see what report to open and not just go by address or name. I use the Wind Mit and 4-Point ancillary reports ...
Suggested by: DParmer (10 Jul, '19) Upvoted: 04 Jan, '22 Comments: 2
Under consideration Scheduling & Work Order Work Order

Ability to add our own illustration

I would like the ability to use my own illustrations. I understand that we can insert an illustration as a photo. If we are not given the ability to add our own ...
Suggested by: morgan (06 Jun, '21) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Illustrations

Combine the 'Show/Hide Item' tab into 'Customize' tab

It would be good to see 'show hide' information and be able to change it on the 'customize' tab. I'm often working in the customize tab and I come across an item ...
Suggested by: Greg Hanberry (08 Dec, '20) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Report Writing & Publishing

Check box for client agree to release report to agent (on contract)

In BC, the client has to give permission for report to be sent out to agent (mostly). A check box next to agreement will be most appreciated as a feature that should ...
Suggested by: Peter Jesal (04 Mar, '20) Upvoted: 02 Nov, '22 Comments: 2

New ‘Create’ button should goto full create page

When I ‘Create’ a new item the page opens with the comment and Short Name boxes only. I have to save, then find and select the newly created item and add ...
Suggested by: Derle Parmer (14 May, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Show CONTRACT ACCEPT on home screen.

It would be really helpful on the desktop if upon opening the desktop there was a flag or a color change or an icon that would show which inspections have had, The ...
Suggested by: David Schmidt (04 Feb, '22) Upvoted: 05 Dec, '22 Comments: 3
Under consideration Scheduling & Work Order

Size of Illustrations

Illustrations should be same size as pictures so it decreases the gaps between pages and improves reading the the report. I’ve has this recommended By multiple ...
Suggested by: Ross Bowen (28 Feb, '20) Upvoted: 08 Aug, '22 Comments: 3
Under consideration Illustrations

Add other illustrations to comments permanently

1. The ability to add non Horizon illustrations to comments permanently. 2. AND/OR have Horizon illustrations updated and added to. 3. Send us a list of new or ...
Suggested by: Terra Snyder (10 Nov, '21) Upvoted: 29 Oct, '22 Comments: 2
Under consideration Report Writing & Publishing

Simultaneously set LTTS defaults for multiple items

Setting Location, Task, Time, Add to Summary (LTTS) defaults for each item is painfully slow having to do them One… At… A… Time. If shingles are cracked, loose, ...
Suggested by: DParmer (16 Aug, '20) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Report Writing & Publishing

ADD a "De-Select All" button at the top of the Edit Illustrations page

Provide the ability to de-select all the pre-selected illustrations but still allow the use of adding illustrations to a report. Some of the current pre-selected ...
Suggested by: Matt Hefferin (20 Aug, '19) Upvoted: 08 Aug, '22 Comments: 0

Standardized My Items

When creating new standard my items, the implications and url do not save to standard items . Only the title is saved. Be good if the implications and url saves as ...
Suggested by: Ricarte (21 Apr, '20) Upvoted: 10 May, '22 Comments: 2
Under consideration Report Writing & Publishing

Allow adding our own photos/illustrations for use in all reports

Many inspectors regularly add their own photos/illustrations whether its pics of certain caulks/sealants, specific products or diagrams they like better. I'd like to ...
Suggested by: Derle Parmer (01 May, '22) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Additional Attachments

Add ability to flag safety concerns and major defects with icon or the ability highlight these items

Add ability to flag safety concerns and major defects with icon or highlight item to make the report easier to read.
Suggested by: John Mika (02 Oct, '21) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Report Writing & Publishing

Over 90% ask why the invoice was not included with the inspection Confirmation.

Might I suggest that a change or addition to that portion of the program allows us to send an invoice with the Inspection confirmation? This is important for if we ...
Suggested by: William Kading (13 Jul, '21) Upvoted: 04 Feb, '22 Comments: 1
Under consideration Invoice

See photos on the mobile app and delete/ change their order

I like to do all my editing on the mobile app back at my office, I can use talk to text and pull up photos from my gallery quickly that I maybe didn't get a chance to ...
Suggested by: Greg Hanberry (08 Dec, '20) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Mobile/Tablet Photo Editing

Create a Scheduler book app

Ability to create a appt thru a scheduler app,since currently if we go thru google calendar it does not show on Horizon,creating one from Horizon would also then fill ...
Suggested by: Vince Cardone (06 Mar, '20) Upvoted: 08 Sep, '21 Comments: 1

Add a 5th tab to the bottom of the app that is for "Push"

Since this app is supposed to save us time, my suggestion is to add a button to the bottom of the app home page to "Push"
Suggested by: Brian Johnson (25 Nov, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Horizon Mobile 3

Have the ability to rearrange pics already taken or rearrange

Have the ability to rearrange pics already taken, or once in the Horizon software on laptop I can drop and drag as I please
Suggested by: Joe Escamilla (21 Jul, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Photo Editing

BATCH Set "Default Location, Task & Time"

Since the advent of setting defaults for Location, Task & Time it would be great to be able to set these in BATCHES rather than ONE AT A TIME. Currently it amounts ...
Suggested by: Derle Parmer (22 Jul, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Show contents when hovering mouse over unopened Sections under SYSTEMS

When we hover over the unopened sections to see what's inside, a list of buttons inside should appear to keep from having to open that area and find a button. ...
Suggested by: DParmer (02 Oct, '19) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Option to use the "short title" as the picture caption.

Add a check box to the custom page to allow the short title to be used as the picture caption or always use the short title as the picture caption when filled in. ...
Suggested by: Brad Hatley (05 May, '20) Upvoted: 28 Mar, '21 Comments: 4
Under consideration Report Writing & Publishing

Add SECTIONS button on top of mobile app

Repeatedly hitting Menu then House Systems just to get to another systems screen is redundant (at least 2 extra touches). The top right corner has space for a ...
Suggested by: DParmer (17 Aug, '19) Upvoted: 09 Apr, '21 Comments: 4
Under consideration Mobile/Tablet

Further Develop integration with Nxt to allow inspection report and action list to flow back to Nxt

Continue with Nxt / Horizon integration to further develop and complete the cycle of sending the inspection report and action list back to Nxt. Eliminating the need ...
Suggested by: Phil Detillieux (10 Oct, '19) Upvoted: 04 Mar, '20 Comments: 3
Under consideration Integrations

Add the ability to eliminate or edit the word Condition: in recommendations

Add the ability to eliminate or edit the word Condition: in recommendations as we choose. Which would give us the ability to make a statement within recommendations ...
Suggested by: Andy Neering (25 Nov, '20) Upvoted: 10 May, '22 Comments: 1
Under consideration Report Writing & Publishing

Add drive time option to scheduling.

Adding drive time to appointments either by utilizing maps or standardized times. I’m sure many do inspections outside of their local areas and this would facilitate ...
Suggested by: Eric Evans (10 Feb, '20) Upvoted: 10 Apr, '21 Comments: 1
Under consideration Scheduling & Work Order

Inspection Contract

1. Enable contract upload in PDF for customer download, signed and return. 2. Contract to have feature to list service required with chkbox for customer to initial
Suggested by: Andrew (12 Sep, '19) Upvoted: 04 Jan, '22 Comments: 1
Under consideration Scheduling & Work Order

Make company item from mobile

Would like to make a company item from mobile phone ,and when added like you do on laptop it has a asterisk for the first time so you make modify and finalize it on ...
Suggested by: Vince Cardone (13 May, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Mobile/Tablet

BC Customer Address

Add the address to customers name as required in BC, Canada
Suggested by: Tim Gallant (20 Feb, '21) Upvoted: 30 Dec, '22 Comments: 0
Under consideration Scheduler/Calendar

Make Site Info toggle to not include in report

Add a Toggle button on the Site Info tab that allows us to not show it in a report but use it for recording conditions for future reference if needed.
Suggested by: Derle Parmer (13 Oct, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Change Search box online to Search all jobs

Change the Search box online to search all job types when you click GO and not have to then select Completed, Open, Booked. Just make it search everything & cut back ...
Suggested by: Derle Parmer (23 Jun, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Scheduling & Work Order

Speed Write ignore/hide button

Include an ignore / hide button while navigating through required items in speed write for items not pertaining to the current inspection. This would be extra helpful ...
Suggested by: Mario Arcicovich (18 Sep, '19) Upvoted: 12 Jun, '21 Comments: 0

Integration with Outlook Calendar

Integration with Outlook Calendar is needed for those of us that do not use Google Calendar. My company uses Office 365 and everyone is using Outlook Email and ...
Suggested by: Bhawin Mistry (06 May, '21) Upvoted: 10 Sep, '22 Comments: 2
Under consideration Integrations

Add support for HEIC images

HEIC is a newer image format that requires approximately half the amount of space of jpgs. See https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format for ...
Suggested by: Ruth Ann (01 Jul, '20) Upvoted: 19 Aug, '21 Comments: 2

Photographs

Add space for more photographs.
Suggested by: Ron Robertson (11 Sep, '19) Upvoted: 10 Jun, '22 Comments: 2

Invoice payment screen; "payment button is named -> "Buy now" / Why not Pay now as its a service??

On the invoice payment screen, the "payment button is named -> "Buy now". Wouldn't it make more sense to have the button named "Pay Now" as it is a Service? I had ...
Suggested by: Robby (12 Dec, '22) Upvoted: 09 Jan Comments: 1
Under consideration Work Order

Stop screen from jumping back to the top after selecting a single item.

When selecting an item in HM3, item and screen jumps back to the top. Allow selection of multiple items without having them move to the top of the list
Suggested by: Mike Middlestead (05 Feb, '22) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Horizon Mobile 3

E-mail bounce

Currently , the e-mail bounce only shows up when in the system. Recommend to get this to show up on regular e-mail.
Suggested by: Peter Jesal (11 Apr, '20) Upvoted: 11 Jan, '21 Comments: 1
Under consideration Automation Scheduling & Work Order

Contract

I'd like to have the contract be at the end of the report rather than at the beginning. I want to include it with the report so there's a complete package, but it ...
Suggested by: Randy Van Vranken (31 Jan, '20) Upvoted: 28 Feb, '22 Comments: 1
Under consideration Contracts Scheduling & Work Order

Copy Template/Save as Template

Option to copy Template based on an existing Template to make changes and variations. Also a provision to save a report as a template or the ability to load a report ...
Suggested by: John Mika (25 Nov, '19) Upvoted: 18 Feb, '22 Comments: 1
Under consideration

Add an invoicing feature

Add an invoicing feature that allows me to invoice work without booking the inspection
Suggested by: Fletcher Adams (15 Dec, '21) Upvoted: 08 Aug, '22 Comments: 0

Ability to delete photos in the app

Add the ability to delete photos from the edit screen of each individual condition/defect while report writing in HM3.
Suggested by: Stevin Lacoste (25 Nov, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Horizon Mobile 3

Ability to add multiple photos from camera roll

Add the ability to select and input multiple photos from the camera roll while using HM3
Suggested by: Stevin Lacoste (25 Nov, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Horizon Mobile 3

Update and modernize the report design and title page templates for published reports

Update and modernize the report design and title page templates. It's been over 10 years with the same templates and format.
Suggested by: John Mika (02 Oct, '21) Upvoted: 19 Jan, '22 Comments: 0

Allowing the sharing of templates.

Ability to share templates between users. Download template and upload template.
Suggested by: Ross Zachs (10 Aug, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Designer

Confirmation and report emails

Make the links on the confirmation email and the report email EASIER to identify. Like “click HERE to view the report” currently it is simply underlined text that is ...
Suggested by: Thad Brollier (13 Aug, '20) Upvoted: 11 Aug, '22 Comments: 0
Under consideration Scheduling & Work Order

Additional “Back to Report Writing” buttons on Customize and Show/Hide pages

“Back to Report Writing” button is at top of the Customize page and the bottom of the Show/Hide page. This lack of a standard has me often guessing incorrectly which ...
Suggested by: Warren Young (28 Apr, '20) Upvoted: 10 Jan, '21 Comments: 3
Under consideration Report Writing & Publishing

Add an option to quickly send invoice

When sending an invoice for a service such as a standalone radon or water test or when sending a paid invoice to a lender or third party, currently you must download ...
Suggested by: Cody Lewis (08 Mar, '22) Upvoted: 10 Jun, '22 Comments: 2
Under consideration Invoice Work Order

Better integration for multiple inspectors in work order

I often send more than 1 inspector to properties and am required to list them on the cover of my reports. At the moment I have to create a "new inspector" for each ...
Suggested by: Charles Axelrad (13 Mar, '21) Upvoted: 08 Jun, '22 Comments: 2
Under consideration Integrations Work Order

Ability to use client first names only in confirmation email and Marketer.

Full names is too formal and sounds "systems" generated. Currently must edit client full names to first names when sending scheduler confirmation email. In Marketer ...
Suggested by: Mark Ellison (04 Jan, '21) Upvoted: 10 Jun, '22 Comments: 2
Under consideration Horizon Marketer