Feedback portal

Our customers made these suggestions for improving Horizon Inspection Software. Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

Please vote for suggestions you think would be helpful to inspectors
Before adding a suggestion, please search to ensure your idea it not already on the list
Please be respectful of other's idea and comments
For support related requests, please visit the help centre

Add Add your suggestion

Increase Photo Caption character limit

Suggested by: John Kwasnik (04 Sep, '20) • Upvoted: 07 Feb • Comments: 0

Under consideration Report Writing & Publishing

E-mail bounce

Suggested by: Peter Jesal (11 Apr, '20) • Upvoted: 11 Jan • Comments: 0

Under consideration Automation Scheduling & Work Order

Indexing ticks on the circle size and arrow direction bar

Suggested by: Matthew Harras (04 Mar, '20) • Upvoted: 30 Aug, '20 • Comments: 0

Under consideration Report Writing & Publishing

Show contents when hovering mouse over unopened Sections under SYSTEMS

Suggested by: DParmer (02 Oct, '19) • Upvoted: 07 Feb • Comments: 0

Under consideration Report Writing & Publishing

Standardized My Items

Suggested by: Ricarte (21 Apr, '20) • Upvoted: 07 Feb • Comments: 2

Under consideration Report Writing & Publishing

Reverse template

Suggested by: Terra Snyder (30 Oct, '19) • Upvoted: 08 Dec, '20 • Comments: 2

Under consideration Report Writing & Publishing

Page Break Insertion

Suggested by: Eric Knight (17 Aug, '20) • Upvoted: 01 Feb • Comments: 1

Under consideration Report Output Report Writing & Publishing

Additional “Back to Report Writing” buttons on Customize and Show/Hide pages

Suggested by: Warren Young (28 Apr, '20) • Upvoted: 10 Jan • Comments: 1

Under consideration Report Writing & Publishing

Create a Scheduler book app

Suggested by: Vince Cardone (06 Mar, '20) • Upvoted: 16 Sep, '20 • Comments: 1

Under consideration Mobile/Tablet Scheduling & Work Order

Contract

Suggested by: Randy Van Vranken (31 Jan, '20) • Upvoted: 05 Mar, '20 • Comments: 1

Under consideration Scheduling & Work Order

Add Inspection Fee Details in Confirmation Email

Suggested by: Greg Bradle (10 Sep, '20) • Upvoted: 16 Dec, '20 • Comments: 0

Under consideration

Simultaneously set LTTS defaults for multiple items

Suggested by: DParmer (16 Aug, '20) • Upvoted: 24 Jan • Comments: 0

Under consideration Report Writing & Publishing

Confirmation and report emails

Suggested by: Thad Brollier (13 Aug, '20) • Upvoted: 26 Oct, '20 • Comments: 0

Under consideration Scheduling & Work Order

Add additional colors to mobile annotate

Suggested by: Brian Walker (18 Jul, '20) • Upvoted: 28 Aug, '20 • Comments: 0

Under consideration Mobile/Tablet

Event trigger for Payment Not Received when Report Complete

Suggested by: Steven Schroeder (17 Jun, '20) • Upvoted: 24 Jan • Comments: 0

Under consideration Automation Report Writing & Publishing Scheduling & Work Order

New ‘Create’ button should goto full create page

Suggested by: Derle Parmer (14 May, '20) • Upvoted: 10 Jan • Comments: 0

Under consideration Report Writing & Publishing

Add Implications line in the mobil app - In the notes, task, time, etc screen

Suggested by: Andy Neering (21 Jan, '20) • Upvoted: 07 Feb • Comments: 0

Under consideration Mobile/Tablet Report Writing & Publishing

Copy Template/Save as Template

Suggested by: John Mika (25 Nov, '19) • Upvoted: 14 May, '20 • Comments: 0

Under consideration Report Writing & Publishing

Speed Write ignore/hide button

Suggested by: Mario Arcicovich (18 Sep, '19) • Upvoted: 08 Dec, '20 • Comments: 0

Under consideration Mobile/Tablet Report Writing & Publishing

Inspection Contract

Suggested by: Andrew (12 Sep, '19) • Upvoted: 31 Aug, '20 • Comments: 0

Under consideration Scheduling & Work Order

Allow agents to change the order of the Action item list for better grouping

Suggested by: Dan Burke (22 Aug, '19) • Upvoted: 30 Sep, '20 • Comments: 0

Under consideration Integrations

ADD a "De-Select All" button at the top of the Edit Illustrations page

Suggested by: Matt Hefferin (20 Aug, '19) • Upvoted: 31 Aug, '20 • Comments: 0

Under consideration Report Writing & Publishing

daily revenue totals listed on Scheduler screen

Suggested by: Michael Conrad II (02 Aug, '19) • Upvoted: 16 Oct, '19 • Comments: 0

Under consideration Business Reporting

Agent bookings

Suggested by: Kevin Hunt (26 Jul, '19) • Upvoted: 24 Apr, '20 • Comments: 0

Under consideration Business Reporting

Add expense column to Business at a Glance

Suggested by: DParmer (10 Jul, '19) • Upvoted: 23 Apr, '20 • Comments: 0

Under consideration Business Reporting

Business at a glance - zip code delineation

Suggested by: Michael R. Lynes (23 Jul, '19) • Upvoted: 22 Jan, '20 • Comments: 2

Under consideration Business Reporting

Add support for HEIC images

Suggested by: Ruth Ann (01 Jul, '20) • Upvoted: 10 Jan • Comments: 1

Under consideration Mobile/Tablet Report Writing & Publishing

Reorder tabs in Horizon website

Suggested by: Michael Tita (29 Apr, '20) • Upvoted: 08 Oct, '20 • Comments: 1

Under consideration Report Writing & Publishing

Add Interact E Transfer instruction to Payments

Suggested by: Adam (22 Nov, '19) • Upvoted: 08 Dec, '20 • Comments: 1

Under consideration Integrations

Price flexibility

Suggested by: Rico Sandoval (27 Sep, '19) • Upvoted: 31 Aug, '20 • Comments: 1

Under consideration Scheduling & Work Order

Photographs

Suggested by: Ron Robertson (11 Sep, '19) • Upvoted: 09 May, '20 • Comments: 1

Under consideration Report Output Report Writing & Publishing

Auto Populate Site Data

Suggested by: Guy Durette (25 Jul, '19) • Upvoted: 08 Dec, '20 • Comments: 1

Under consideration Report Writing & Publishing

See photos on the mobile app and delete/ change their order

Suggested by: Greg Hanberry (08 Dec, '20) • Upvoted: 13 Feb • Comments: 0

Under consideration

Combine the 'Show/Hide Item' tab into 'Customize' tab

Suggested by: Greg Hanberry (08 Dec, '20) • Upvoted: 07 Feb • Comments: 0

Under consideration

Add the ability to eliminate or edit the word Condition: in recommendations

Suggested by: Andy Neering (25 Nov, '20) • Upvoted: 07 Feb • Comments: 0

Under consideration

Ability to add subsections to each system tab and reorder subsections

Suggested by: Mike (28 Aug, '20) • Upvoted: 01 Feb • Comments: 0

Under consideration

BATCH Set "Default Location, Task & Time"

Suggested by: Derle Parmer (22 Jul, '20) • Upvoted: 10 Jan • Comments: 0

Under consideration Report Writing & Publishing

Change Search box online to Search all jobs

Suggested by: Derle Parmer (23 Jun, '20) • Upvoted: 24 Jan • Comments: 0

Under consideration Scheduling & Work Order

Photo Line Insert

Suggested by: Ernest Hrywkiw (15 Jun, '20) • Upvoted: 13 Oct, '20 • Comments: 0

Under consideration Report Writing & Publishing

Add addresses of inspections done prior to using Horizon

Suggested by: Terra Snyder (11 May, '20) • Upvoted: 14 Oct, '20 • Comments: 0

Under consideration Scheduling & Work Order

Invoice line item percentage discount

Suggested by: Cory Warmerdam (24 Apr, '20) • Upvoted: 31 Aug, '20 • Comments: 0

Under consideration Scheduling & Work Order

Shortcut to options in Horizon mobile search

Suggested by: Paul Drayton (24 Jul, '19) • Upvoted: 08 Dec, '20 • Comments: 2

Under consideration Mobile/Tablet

Allow contracts to be selected by system based on what inspections are being performed

Suggested by: Jeffrey Toepke (19 May, '20) • Upvoted: 31 Aug, '20 • Comments: 1

Under consideration Scheduling & Work Order

Additions - Weather

Suggested by: Ron Robertson (11 Sep, '19) • Upvoted: 04 Mar, '20 • Comments: 1

Under consideration Report Output Report Writing & Publishing

TREC REI-75

Suggested by: Tamill Acker (26 Jul, '19) • Upvoted: 20 Apr, '20 • Comments: 1

Under consideration Report Output Report Writing & Publishing

Gray out Hidden Items in Customize or DON'T show Hidden Items in Customize

Suggested by: Derle Parmer (24 Jan) • Upvoted: 01 Feb • Comments: 0

Under consideration

Bookmark 'Speed Write' that you may come back to the same spot if you have to leave it.

Suggested by: Greg Hanberry (08 Dec, '20) • Upvoted: 06 Jan • Comments: 0

Under consideration

Whatever is written in 'Short Name' is used in 'Show/Hide Items'

Suggested by: Greg Hanberry (08 Dec, '20) • Upvoted: 24 Jan • Comments: 0

Under consideration

Make Site Info toggle to not include in report

Suggested by: Derle Parmer (13 Oct, '20) • Upvoted: 15 Dec, '20 • Comments: 0

Under consideration

Receive email of failed delivery email to client

Suggested by: Jeff Rockburn (13 Oct, '20) • Upvoted: 11 Jan • Comments: 0

Under consideration