Our customers made these suggestions for improving Horizon Inspection Software. Suggestions for improving Horizon Inspection Software.
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Auto calculate Fees
Auto-calculate travel fee based on address of Inspector chosen and inspection address
Set photo app to “Photo” only
One of my biggest frustrations with phone photos and touch screens is that it seems every time I go to take a picture, the settings have accidentally switched, say to ...
Merge editable items. Rearrage columns, delete or remove items not needed
As we are able to edit my items, the double edit items should be able to be merged- this will free up more unused items. Also allow columns to be rearranged. My items ...
Under consideration
Report Writing & Publishing
Ability to move inspection link anywhere in email to customer
Currently the link for the inspection report is at the bottom of the email. This makes no sense. Inspector should have the ability to put the link anywhere in the ...
Under consideration
Scheduling & Work Order
Insurance form
Good morning, I have been getting calls when my clients are filling out their insurance forms and they are looking for information so they can fill out the insurance ...
Agent Book Horizon
For the agentbook code sent email it reads Horizon as who it came from and replace with Agentbook as the email generator, this makes it easier for the agents to ...
Under consideration
Scheduling & Work Order
Allow Action List item numbers to use same numbers as report
Currently when creating action lists, the selectable items are listed using letters. When the list is published it has consecutive numbers starting at "1".
This ...
Under consideration
Report Writing & Publishing
Expand live click on links in the home reference library section to include the arrows
See above
Under consideration
Report Writing & Publishing
Move Report Link to top of Email
Since I have started to include the “Selectable Summary List” in the report email it has caused some confusion with realtors and clients. They think that it is the ...
Under consideration
Report Writing & Publishing
4 Point Report
4 Point reports do not need to be citizens 4 points they are to comprehensive and detailed in florida we use the same 4 items just the roof electric hvac and ...
incorporate the "custom fill" elements of Horizon Marketer into the regular email generator
in Horizon Marketer, you can use "substitutions" (Like: ALLCLIENTNAMES) to create a template format to send to your clients, where it will autofill the "client names" ...
Ability to track number of inspections per inspector based on inspection types in Business at Glance
Ability to track/sort number of inspections per inspector based on inspection types in business at glance. This will make it much easier to gather number of ...
Metric measurements
Are there any options to have Celsius instead of Fahrenheit
Under consideration
Report Writing & Publishing
Strip the defaults
The ability to clear all Horizon defaults would be very useful for brief, component-level inspections and for troubleshooting single systems or parts of systems. This ...
Under consideration
Report Writing & Publishing
Synchronize Templates with Customization entries.
These two functions do not cross-reference each other that so each can be updated without contradiction. For instance, if the 'auto-include' feature has been stripped ...
Under consideration
Templates
Minimize the page layout
Often when I review an inspection report prior to sending to a client or realtor, I notice gaps between a photo and the next page, sometimes the gaps take up half the ...
Under consideration
Report Writing & Publishing
Numbering the defects in each section
Are you able to number each defect with its opposing section. For example in Roofing: The defects would be labeled as R1 or 1, R2 or 2, R3 or 3, and so on. It was ...
Under consideration
Report Writing & Publishing
Schedule email confirmation and report sending
On the Report Publishing page and on the Confirmation Email, add a Schedule Send feature so when we work late at night, we can schedule emails to deliver during ...
Under consideration
Horizon Marketer
Customizable Cover Page
If the ability to select from an array of preprogrammed photo options for the cover page is provided in the 2023 software reboot, that multiple representations of ...
Under consideration
Report Writing & Publishing
Create an offline version/ability of the web-based software
My internet is often unstable and I would love to be able to work on reports on a local offline version of Horizon. It would allow me to populate all the normal ...
Under consideration
Report Writing & Publishing
Ancillary systems location
Have option for ancillary systems (like chimney) at beginning of report. With Additional Comments at the end of Interior, sometimes clients stop there and miss Chimney
Under consideration
Ability to remove the Retake/Use Photo options
It's very time consuming and often a safety hazard to have to select Retake or Use Photo after every picture you take. Many times you are on a ladder, in a crawl ...
Under consideration
Report Writing & Publishing
Wish there was a way of saving illustrations/photos as part of the pre-set recommendations
Please add these illustrations
Kick out flashing
Power vents
Drippage Flashing
Drip Caps
Under consideration
Report Writing & Publishing
Translate to Spanish
Translate the entire report to Spanish and possibly other languages
Under consideration
Report Writing & Publishing
Generate an invoice for Realtor instead of clients.
The ability to generate an invoice to the Realtor without having to change the clients names in the on the work order.
Under consideration
Move Full Sync button to Home Screen on mobile
It would be faster and easier to remember to do, if the Full Sync button was on the home screen (say, in the upper right corner) instead of having to go into an ...
Under consideration
Horizon Mobile 3
Track jobs sold and revenue generated for each realtor agent.
Ability to track the number of inspection a selected realtor has used your service and revenue generated.
Under consideration
Business Reporting
Secure Password
Currently you can only enter numbers and letters. I believe that the number of characters is limited, too. This feels like a security issue.
Under consideration
Passwords/Security
Multiple tax zones
please add additional tax zones. I cross multiple tax zone lines and there are currently only places for two tax zones
Under consideration
Allow for scheduling mock insection that do not use a report number
New users setting up their sites often need to verify that the various automated e-mails function, the scheduler works, the fees and travel calculator work, the links ...
Under consideration
Work Order
Remove (range hood) from Exhaust fans | Kitchen range exhaust system (range hood)
I suggest we remove the words (range hood) from the Kitchen exhaust system in Recommendations. Often the homes I am inspecting have microwave ovens and/or HRVs ...
Under consideration
Report Writing & Publishing
Allow for text in contracts to be made bold, italics, different color, or highlighted.
We have a lot of wording in our contracts, and it would be nice to be able to make certain headings or statements stand out visually for out clients.
We should be ...
Under consideration
Contracts
Partial payments
Allow partial payments for these and other instances:
Making down payment at booking with full payment due at time of inspection.
Customers paying with 2 forms of ...
Change font color in Templates for [ALREADY ADDED]
It would be quicker and visually helpful if "already added" was in a different color or bolder font than surrounding verbiage in the mobile app template screen. This ...
Under consideration
Horizon Mobile 3
Advance to top of page
In Mobile 3 we now have the number of entries at the top right of the entry selection page. Often our entries are not visible as they advance to the top. Suppose that ...
Under consideration
Horizon Mobile 3
Jump speed write to current system
I love that "Speed Write" is available from every page now in Horizon Mobile 3; however, I think it would be much more useful if the software would jump to the ...
Under consideration
Horizon Mobile 3
Clone a new work order from an old one, or provide the ability to work in two sessions of Horizon
I do lots of inspections for the same clients. I would like to be able to clone a new work order from an old one, so I don't have to look up the information, hand ...
Under consideration
Work Order
Software (summary pages)
Hello Horizon software team,
Can you add an option in which we are able to delete repeated photos at the end of the report? This could result in less pages and ...
Approved for sharing button
Could there be a check box added to the contract that if checked would show up on the work order that the client has given permission for the report to be shared with ...
Under consideration
Work Order
Illustration Search Funcntion scroll bar
Index the Illustration better and allow a rolling quickpick window
Under consideration
Report Writing & Publishing
Photo Captions should appear on Repair List but aren't there.
The photo captions are not present on the Repair List but should to better detail the issue.
Under consideration
Report Writing & Publishing
Horizon Call Center
Carson-Dunlop already answers the phone to book inspections for their inspectors. Why not offer that service, for an extra cost, to all Horizon users? That would be a ...
Under consideration
Automation
Allow contract/agreement to be HTML editable or integrated with Adobe sign.
In BC Canada the agreement section that is included in Horizon is not legal. We need to have Cutsomer name, email, phone number, address of inspection and current ...
Under consideration
Horizon Marketer
Words missing in Horizon Details
Under walls/masonry(brick some concrete) the defect-Vegetation growing against walls is missing verbiage in the condition... "Vines and shrubs growing on masonry ...
Under consideration
Report Writing & Publishing
Customize Required Notice
I would like the option of adding 4 Hour & 6 Hour advanced notice options in the online booking system.
Under consideration
online booking
Option to download photos
We should be able to download all the photos or be able to select among them the ones we need from the photo gallery.
Right now, you have to find where each photo is ...
Under consideration
Please add a cc fee calculator
Please add a cc fee calculator. I can do the cc fee but that's difficult as every fee has to be done manually.
Under consideration
Ask if I want to quit speed write if I hit "Back" by accident
If I am in the App and in speed write, and hit "Back" in the upper left by accident or fat finger, it cancels speedwrite and I need to start and go through everything ...
Under consideration
Report Writing & Publishing
Allow user to "escape" if they choose or fat finger a photo they don't want in the app
When choosing photos in the app, if I fat finger or choose the wrong photo by accident, there is no going back. The only option I have is to save it. Please allow ...
Under consideration
Horizon Mobile 3