Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

Auto calculate Fees

Auto-calculate travel fee based on address of Inspector chosen and inspection address
Suggested by: Nancy P (31 Aug, '20) Upvoted: 27 Sep, '20 Comments: 0
Under consideration Invoice Scheduling & Work Order

Set photo app to “Photo” only

One of my biggest frustrations with phone photos and touch screens is that it seems every time I go to take a picture, the settings have accidentally switched, say to ...
Suggested by: Steven Walker (26 Aug, '20) Upvoted: 18 Aug, '21 Comments: 0
Under consideration Mobile/Tablet Photo Editing

Merge editable items. Rearrage columns, delete or remove items not needed

As we are able to edit my items, the double edit items should be able to be merged- this will free up more unused items. Also allow columns to be rearranged. My items ...
Suggested by: Peter (30 May, '20) Upvoted: 21 Oct, '20 Comments: 0
Under consideration Report Writing & Publishing

Ability to move inspection link anywhere in email to customer

Currently the link for the inspection report is at the bottom of the email. This makes no sense. Inspector should have the ability to put the link anywhere in the ...
Suggested by: Michael Schwitzer (21 May, '20) Upvoted: 11 Jan, '21 Comments: 0
Under consideration Scheduling & Work Order

Insurance form

Good morning, I have been getting calls when my clients are filling out their insurance forms and they are looking for information so they can fill out the insurance ...
Suggested by: Mark (21 May, '20) Upvoted: 28 Jul, '20 Comments: 0

Agent Book Horizon

For the agentbook code sent email it reads Horizon as who it came from and replace with Agentbook as the email generator, this makes it easier for the agents to ...
Suggested by: Vince Cardone (03 May, '20) Upvoted: 09 Apr, '21 Comments: 0
Under consideration Scheduling & Work Order

Allow Action List item numbers to use same numbers as report

Currently when creating action lists, the selectable items are listed using letters. When the list is published it has consecutive numbers starting at "1". This ...
Suggested by: Brad Welch (28 Apr, '20) Upvoted: 02 Jun, '20 Comments: 0
Under consideration Report Writing & Publishing

Expand live click on links in the home reference library section to include the arrows

See above
Suggested by: Andy Neering (05 Mar, '20) Upvoted: 16 Mar, '20 Comments: 0
Under consideration Report Writing & Publishing

Move Report Link to top of Email

Since I have started to include the “Selectable Summary List” in the report email it has caused some confusion with realtors and clients. They think that it is the ...
Suggested by: Timothy Fuller (11 Feb, '20) Upvoted: 03 Jul, '20 Comments: 0
Under consideration Report Writing & Publishing

4 Point Report

4 Point reports do not need to be citizens 4 points they are to comprehensive and detailed in florida we use the same 4 items just the roof electric hvac and ...
Suggested by: Vince Cardone (17 Jan, '20) Upvoted: 30 Jan, '20 Comments: 0

incorporate the "custom fill" elements of Horizon Marketer into the regular email generator

in Horizon Marketer, you can use "substitutions" (Like: ALLCLIENTNAMES) to create a template format to send to your clients, where it will autofill the "client names" ...
Suggested by: Michael Conrad II (20 Jul, '19) Upvoted: 16 Oct, '19 Comments: 0
Under consideration Automation Horizon Marketer

Ability to track number of inspections per inspector based on inspection types in Business at Glance

Ability to track/sort number of inspections per inspector based on inspection types in business at glance. This will make it much easier to gather number of ...
Suggested by: Lars Knobloch (13 Jul, '19) Upvoted: 08 Jun, '22 Comments: 0

Metric measurements

Are there any options to have Celsius instead of Fahrenheit
Suggested by: Tim Palmer (07 Dec, '19) Upvoted: 07 Dec, '19 Comments: 2
Under consideration Report Writing & Publishing

Strip the defaults

The ability to clear all Horizon defaults would be very useful for brief, component-level inspections and for troubleshooting single systems or parts of systems. This ...
Suggested by: David L Betts (31 Jan) Upvoted: 31 Jan Comments: 1
Under consideration Report Writing & Publishing

Synchronize Templates with Customization entries.

These two functions do not cross-reference each other that so each can be updated without contradiction. For instance, if the 'auto-include' feature has been stripped ...
Suggested by: David L Betts (31 Jan) Upvoted: 31 Jan Comments: 1
Under consideration Templates

Minimize the page layout

Often when I review an inspection report prior to sending to a client or realtor, I notice gaps between a photo and the next page, sometimes the gaps take up half the ...
Suggested by: Goran Atanackovic (22 Jan) Upvoted: 22 Jan Comments: 1
Under consideration Report Writing & Publishing

Numbering the defects in each section

Are you able to number each defect with its opposing section. For example in Roofing: The defects would be labeled as R1 or 1, R2 or 2, R3 or 3, and so on. It was ...
Suggested by: Goran Atanackovic (22 Jan) Upvoted: 22 Jan Comments: 1
Under consideration Report Writing & Publishing

Schedule email confirmation and report sending

On the Report Publishing page and on the Confirmation Email, add a Schedule Send feature so when we work late at night, we can schedule emails to deliver during ...
Suggested by: John Meade (30 Dec, '22) Upvoted: 30 Dec, '22 Comments: 1
Under consideration Horizon Marketer

Customizable Cover Page

If the ability to select from an array of preprogrammed photo options for the cover page is provided in the 2023 software reboot, that multiple representations of ...
Suggested by: Christopher Hosie (05 Dec, '22) Upvoted: 05 Dec, '22 Comments: 1
Under consideration Report Writing & Publishing

Create an offline version/ability of the web-based software

My internet is often unstable and I would love to be able to work on reports on a local offline version of Horizon. It would allow me to populate all the normal ...
Suggested by: Chip Cherry (05 Dec, '22) Upvoted: 05 Dec, '22 Comments: 1
Under consideration Report Writing & Publishing

Ancillary systems location

Have option for ancillary systems (like chimney) at beginning of report. With Additional Comments at the end of Interior, sometimes clients stop there and miss Chimney
Suggested by: Bruce Jacobs (24 Aug, '22) Upvoted: 24 Aug, '22 Comments: 1
Under consideration

Ability to remove the Retake/Use Photo options

It's very time consuming and often a safety hazard to have to select Retake or Use Photo after every picture you take. Many times you are on a ladder, in a crawl ...
Suggested by: Paul VanEngen (08 Aug, '22) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Report Writing & Publishing

Wish there was a way of saving illustrations/photos as part of the pre-set recommendations

Please add these illustrations Kick out flashing Power vents Drippage Flashing Drip Caps
Suggested by: Melanie Crabtree (25 Jul, '22) Upvoted: 25 Jul, '22 Comments: 1
Under consideration Report Writing & Publishing

Translate to Spanish

Translate the entire report to Spanish and possibly other languages
Suggested by: Zach (17 May, '22) Upvoted: 17 May, '22 Comments: 1
Under consideration Report Writing & Publishing

Generate an invoice for Realtor instead of clients.

The ability to generate an invoice to the Realtor without having to change the clients names in the on the work order.
Suggested by: Vito DiSumma (16 May, '22) Upvoted: 16 May, '22 Comments: 1
Under consideration

Move Full Sync button to Home Screen on mobile

It would be faster and easier to remember to do, if the Full Sync button was on the home screen (say, in the upper right corner) instead of having to go into an ...
Suggested by: Jesse S (06 May, '22) Upvoted: 06 May, '22 Comments: 1
Under consideration Horizon Mobile 3

Track jobs sold and revenue generated for each realtor agent.

Ability to track the number of inspection a selected realtor has used your service and revenue generated.
Suggested by: Fletcher Adams (27 Apr, '22) Upvoted: 27 Apr, '22 Comments: 1
Under consideration Business Reporting

Secure Password

Currently you can only enter numbers and letters. I believe that the number of characters is limited, too. This feels like a security issue.
Suggested by: Ross Zachs (12 Apr, '22) Upvoted: 12 Apr, '22 Comments: 1
Under consideration Passwords/Security

year end

Track yearly income as well as taxes collected throughout the year
Suggested by: Colin Romanow (28 Mar, '22) Upvoted: 28 Mar, '22 Comments: 1
Under consideration Other

Multiple tax zones

please add additional tax zones. I cross multiple tax zone lines and there are currently only places for two tax zones
Suggested by: Barry Moffitt (25 Mar, '22) Upvoted: 25 Mar, '22 Comments: 1
Under consideration

Allow for scheduling mock insection that do not use a report number

New users setting up their sites often need to verify that the various automated e-mails function, the scheduler works, the fees and travel calculator work, the links ...
Suggested by: Mark O'Brien (16 Mar, '22) Upvoted: 16 Mar, '22 Comments: 1
Under consideration Work Order

Remove (range hood) from Exhaust fans | Kitchen range exhaust system (range hood)

I suggest we remove the words (range hood) from the Kitchen exhaust system in Recommendations. Often the homes I am inspecting have microwave ovens and/or HRVs ...
Suggested by: Keith Sherstobetoff (06 Mar, '22) Upvoted: 02 Sep, '22 Comments: 1
Under consideration Report Writing & Publishing

Allow for text in contracts to be made bold, italics, different color, or highlighted.

We have a lot of wording in our contracts, and it would be nice to be able to make certain headings or statements stand out visually for out clients. We should be ...
Suggested by: Mark O'Brien (28 Feb, '22) Upvoted: 28 Feb, '22 Comments: 1
Under consideration Contracts

Partial payments

Allow partial payments for these and other instances: Making down payment at booking with full payment due at time of inspection. Customers paying with 2 forms of ...
Suggested by: JOHN MEADE (18 Feb, '22) Upvoted: 18 Feb, '22 Comments: 1
Under consideration Invoice Work Order

Change font color in Templates for [ALREADY ADDED]

It would be quicker and visually helpful if "already added" was in a different color or bolder font than surrounding verbiage in the mobile app template screen. This ...
Suggested by: David Schmidt (04 Feb, '22) Upvoted: 04 Feb, '22 Comments: 1
Under consideration Horizon Mobile 3

Advance to top of page

In Mobile 3 we now have the number of entries at the top right of the entry selection page. Often our entries are not visible as they advance to the top. Suppose that ...
Suggested by: Chris Hilton (04 Feb, '22) Upvoted: 04 Feb, '22 Comments: 1
Under consideration Horizon Mobile 3

Jump speed write to current system

I love that "Speed Write" is available from every page now in Horizon Mobile 3; however, I think it would be much more useful if the software would jump to the ...
Suggested by: Richard Taylor (29 Oct, '21) Upvoted: 29 Oct, '21 Comments: 1
Under consideration Horizon Mobile 3

Clone a new work order from an old one, or provide the ability to work in two sessions of Horizon

I do lots of inspections for the same clients. I would like to be able to clone a new work order from an old one, so I don't have to look up the information, hand ...
Suggested by: Garry Stevens (26 Oct, '20) Upvoted: 26 Oct, '20 Comments: 1
Under consideration Work Order

Software (summary pages)

Hello Horizon software team, Can you add an option in which we are able to delete repeated photos at the end of the report? This could result in less pages and ...
Suggested by: Hisham Elo. (01 Oct, '19) Upvoted: 01 Oct, '19 Comments: 1
Under consideration Photo Editing Report Output

Approved for sharing button

Could there be a check box added to the contract that if checked would show up on the work order that the client has given permission for the report to be shared with ...
Suggested by: Joel Toupin (02 Feb) Upvoted: 02 Feb Comments: 0
Under consideration Work Order

Illustration Search Funcntion scroll bar

Index the Illustration better and allow a rolling quickpick window
Suggested by: Canadian Contractor Services (25 Jan) Upvoted: 25 Jan Comments: 0
Under consideration Report Writing & Publishing

Photo Captions should appear on Repair List but aren't there.

The photo captions are not present on the Repair List but should to better detail the issue.
Suggested by: Derle Parmer (07 Jan) Upvoted: 07 Jan Comments: 0
Under consideration Report Writing & Publishing

Horizon Call Center

Carson-Dunlop already answers the phone to book inspections for their inspectors. Why not offer that service, for an extra cost, to all Horizon users? That would be a ...
Suggested by: Mike (04 Jan) Upvoted: 05 Jan Comments: 0
Under consideration Automation

Allow contract/agreement to be HTML editable or integrated with Adobe sign.

In BC Canada the agreement section that is included in Horizon is not legal. We need to have Cutsomer name, email, phone number, address of inspection and current ...
Suggested by: Trevor Bigelow (30 Dec, '22) Upvoted: 30 Dec, '22 Comments: 0
Under consideration Horizon Marketer

Words missing in Horizon Details

Under walls/masonry(brick some concrete) the defect-Vegetation growing against walls is missing verbiage in the condition... "Vines and shrubs growing on masonry ...
Suggested by: James Oja (21 Dec, '22) Upvoted: 21 Dec, '22 Comments: 0
Under consideration Report Writing & Publishing

Customize Required Notice

I would like the option of adding 4 Hour & 6 Hour advanced notice options in the online booking system.
Suggested by: Mathew (14 Dec, '22) Upvoted: 14 Dec, '22 Comments: 0
Under consideration online booking

Option to download photos

We should be able to download all the photos or be able to select among them the ones we need from the photo gallery. Right now, you have to find where each photo is ...
Suggested by: Mark O'Brien (24 Nov, '22) Upvoted: 24 Nov, '22 Comments: 0
Under consideration

Please add a cc fee calculator

Please add a cc fee calculator. I can do the cc fee but that's difficult as every fee has to be done manually.
Suggested by: Peter Jesal (25 Oct, '22) Upvoted: 25 Oct, '22 Comments: 0
Under consideration

Ask if I want to quit speed write if I hit "Back" by accident

If I am in the App and in speed write, and hit "Back" in the upper left by accident or fat finger, it cancels speedwrite and I need to start and go through everything ...
Suggested by: Tom Lochtefeld (31 Aug, '22) Upvoted: 31 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Allow user to "escape" if they choose or fat finger a photo they don't want in the app

When choosing photos in the app, if I fat finger or choose the wrong photo by accident, there is no going back. The only option I have is to save it. Please allow ...
Suggested by: Tom Lochtefeld (31 Aug, '22) Upvoted: 31 Aug, '22 Comments: 0
Under consideration Horizon Mobile 3