Suggestions for improving Horizon Inspection Software.

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Helpful Tips

Add Inspection Fee Details in Confirmation Email

Add the ability to show the fee details (each line item) in the confirmation email. Since many of us are offering credit card payments online before the inspection is ...
Suggested by: Greg Bradle (10 Sep, '20) Upvoted: 14 Dec, '22 Comments: 2
Under consideration Invoice Work Order

Change Report # on Dashboard to Insp Type

Change Report # on the Dashboard to Insp Type to quickly see what report to open and not just go by address or name. I use the Wind Mit and 4-Point ancillary reports ...
Suggested by: DParmer (10 Jul, '19) Upvoted: 04 Jan, '22 Comments: 2
Under consideration Scheduling & Work Order Work Order

Invoice payment screen; "payment button is named -> "Buy now" / Why not Pay now as its a service??

On the invoice payment screen, the "payment button is named -> "Buy now". Wouldn't it make more sense to have the button named "Pay Now" as it is a Service? I had ...
Suggested by: Robby (12 Dec, '22) Upvoted: 09 Jan Comments: 1
Under consideration Work Order

Add an option to quickly send invoice

When sending an invoice for a service such as a standalone radon or water test or when sending a paid invoice to a lender or third party, currently you must download ...
Suggested by: Cody Lewis (08 Mar, '22) Upvoted: 10 Jun, '22 Comments: 2
Under consideration Invoice Work Order

Better integration for multiple inspectors in work order

I often send more than 1 inspector to properties and am required to list them on the cover of my reports. At the moment I have to create a "new inspector" for each ...
Suggested by: Charles Axelrad (13 Mar, '21) Upvoted: 08 Jun, '22 Comments: 2
Under consideration Integrations Work Order

Format contract text - lawyer requested

My lawyer requested this because they said my contract is less enforceable without it. For example, limitation of liability clauses, which are extremely important if ...
Suggested by: Jesse S (15 May, '22) Upvoted: 05 Dec, '22 Comments: 2
Under consideration Work Order

Allowing the addition of other files or documents being sent with reports/contracts

Having the ability to send addition files or documents when sending reports or contracts would be a big plus.
Suggested by: Richard Tinaro (05 Apr, '22) Upvoted: 10 Jun, '22 Comments: 2
Under consideration Work Order

Add County box to Insp Address in Work Order

I service 7 counties and adding a County box to that Inspection Address will help with all the small towns and researching the property faster. For the small obscure ...
Suggested by: Derle Parmer (04 Jan, '22) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Work Order

Name selection for Invoices and Report Cover Page

Add 2 check boxes under each client section stating “add name to cover page” and the second “add name to invoice”. Perhaps add the same check boxes to the agent ...
Suggested by: Lonny Kirlin (05 Nov, '21) Upvoted: 10 Nov, '21 Comments: 0
Under consideration Work Order

Work Order Customization - Drop Down options

Broader ability to customize a work order to add or remove items and text. i.e add drop down menus (helps with quality control).
Suggested by: Nancy P (31 Aug, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Work Order

Allow searching by phone number using the find function

I suggest that we allow the find function to search by phone number. I will at times get calls and I recognize the number but not know the name attached to the ...
Suggested by: Keith Sherstobetoff (06 Mar, '22) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Work Order

Make approved contract available for inspector and client

After the contract is approved by the client, a copy of the approved version with client name, clicked approval box, and date/time should be saved in the work order ...
Suggested by: Mark O'Brien (17 Feb, '22) Upvoted: 27 Feb, '22 Comments: 1
Under consideration Work Order

The ISO (international Standards Organization) standard is YYYY-MM-DD. I would suggest using this da

In the USA, it is MM/DD/YYYY. In Europe, it is DD/MM/YYYY. In Canada, it is undefined and neither can be used. The financial and health industries can't accept ...
Suggested by: Andre Schilha (20 Jul, '22) Upvoted: 12 Sep, '22 Comments: 0
Under consideration Work Order

Confirmation Format

Requesting HTML format for Confirmations instead of just text. Poor optics, we need to get with the times.
Suggested by: Johnny Carrillo (31 Dec, '21) Upvoted: 11 Aug, '22 Comments: 0
Under consideration Work Order

Allow for scheduling mock insection that do not use a report number

New users setting up their sites often need to verify that the various automated e-mails function, the scheduler works, the fees and travel calculator work, the links ...
Suggested by: Mark O'Brien (16 Mar, '22) Upvoted: 16 Mar, '22 Comments: 1
Under consideration Work Order

Partial payments

Allow partial payments for these and other instances: Making down payment at booking with full payment due at time of inspection. Customers paying with 2 forms of ...
Suggested by: JOHN MEADE (18 Feb, '22) Upvoted: 18 Feb, '22 Comments: 1
Under consideration Invoice Work Order

Clone a new work order from an old one, or provide the ability to work in two sessions of Horizon

I do lots of inspections for the same clients. I would like to be able to clone a new work order from an old one, so I don't have to look up the information, hand ...
Suggested by: Garry Stevens (26 Oct, '20) Upvoted: 26 Oct, '20 Comments: 1
Under consideration Work Order

Approved for sharing button

Could there be a check box added to the contract that if checked would show up on the work order that the client has given permission for the report to be shared with ...
Suggested by: Joel Toupin (02 Feb) Upvoted: 02 Feb Comments: 0
Under consideration Work Order