I'd like to make a suggestion for improvement if possible on your backend:
For the confirmation email that is sent-out to clients, is there a way you can include the address of the home in the subject line?
Also, the same thing for when the inspection report is sent, if the address of the home can also be included in the subject line.
I work with many realtors, and sometimes we book several inspections in the same week, but for different clients. It just helps my clients and realtors quickly identify which email / inspection report is for whom when looking in their Inbox.