Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

E-mail bounce

Currently , the e-mail bounce only shows up when in the system. Recommend to get this to show up on regular e-mail.
Suggested by: Peter Jesal (11 Apr, '20) Upvoted: 11 Jan, '21 Comments: 1
Under consideration Automation Scheduling & Work Order

Event trigger for Payment Not Received when Report Complete

Having an event trigger for payment not received when report has been completed to be able to automatically send email reminder for payment.
Suggested by: Steven Schroeder (17 Jun, '20) Upvoted: 24 Jan, '21 Comments: 0

Horizon Call Center

Carson-Dunlop already answers the phone to book inspections for their inspectors. Why not offer that service, for an extra cost, to all Horizon users? That would be a ...
Suggested by: Mike (04 Jan, '23) Upvoted: 09 May, '23 Comments: 0
Under consideration Automation

Insurance form

Good morning, I have been getting calls when my clients are filling out their insurance forms and they are looking for information so they can fill out the insurance ...
Suggested by: Mark (21 May, '20) Upvoted: 28 Jul, '20 Comments: 0

incorporate the "custom fill" elements of Horizon Marketer into the regular email generator

in Horizon Marketer, you can use "substitutions" (Like: ALLCLIENTNAMES) to create a template format to send to your clients, where it will autofill the "client names" ...
Suggested by: Michael Conrad II (20 Jul, '19) Upvoted: 16 Oct, '19 Comments: 0
Under consideration Automation Horizon Marketer

Inspector Profiles

Add the ability to build specific rules within the inspector profile such as work hours, max KM they are willing to travel from their "home" address as well as if ...
Suggested by: Nancy P (31 Aug, '20) Upvoted: 31 Aug, '20 Comments: 0
Under consideration Automation Scheduling & Work Order