Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

Reverse template

I'd love to see a reverse template. A template that removes required items. Example 1: For apartment I do not need anything from the roof, exterior, much of the ...
Suggested by: Terra Snyder (30 Oct, '19) Upvoted: 08 Dec, '20 Comments: 2

Auto Populate Site Data

Auto populating relevant fields in site data from other sections in report. Also adding new fields for system description. This site data form could be used for ...
Suggested by: Guy Durette (25 Jul, '19) Upvoted: 10 Jun, '22 Comments: 2

Electrical panel not allowed in bathroom

Suggested by: Leighton Jantz (13 Dec, '22) Upvoted: today Comments: 1
Under consideration Report Writing & Publishing

Place separators between locations

First off, I love the new features in Horizon Mobile 3. One of the features I've wanted most is the ability to add a new location, rather than typing locations into ...
Suggested by: Richard Taylor (29 Oct, '21) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Horizon Mobile 3

Calendar Integration

When booking an inspection I'd like it to populate my Apple calendars (macos/ios/ipados/watchos). We do not use Google calendar.
Suggested by: Ruth Ann (01 Jul, '20) Upvoted: 10 Jun, '22 Comments: 1
Under consideration Integrations

Price flexibility

Allow for different pricing to be displayed (online scheduler) based on zip code or city.
Suggested by: Rico Sandoval (27 Sep, '19) Upvoted: 21 Jan, '22 Comments: 1

Make Circle and Arrow smaller in HM3 photo editor

The circle and arrow are too big when you select in HM3 photo editor and has to be resized every time. There's no reason for it to be the full size of the pic when ...
Suggested by: Derle Parmer (01 May, '22) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Fully Customized Systems

Highlight text

Need to be able to highlight text in the report
Suggested by: Mark Varley (15 Dec, '21) Upvoted: 10 Jun, '22 Comments: 0
Under consideration Report Writing & Publishing

Recommend Embedded URLs to Open in New Tab

Currently, URLs embedded in a report open in the same tab if the report is opened via web browser versus PDF reader. When doing so the reviewer gets "kicked out" of ...
Suggested by: Matt H (03 Dec, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

Systems quick view feature using the mobile app

Add the ability within HM3 to force touch or long press on the DESC, LIM, and REC buttons for each system which would open up a quick view to show what items / ...
Suggested by: Stevin Lacoste (02 Dec, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Horizon Mobile 3

Recommendations

Move items that you have recommended to the top of the screen. If you have more photos to add to that item in a different area of the house you will not have to cycle ...
Suggested by: Mark Bowditch (27 Nov, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

Horizon Marketer - New Tag - Report #

The report number is unique to each inspection and I would like it to be included on invoices I've built using Marketer as well as automation with my accounting ...
Suggested by: Scott Clarke (10 May, '21) Upvoted: 09 Feb, '22 Comments: 0
Under consideration Horizon Marketer

Different contracts based on services selected

It would be nice to be able to have different agreements that can be assigned to specific line items.
Suggested by: Robert g pecar (12 Apr, '21) Upvoted: 14 Dec, '22 Comments: 0
Under consideration Contracts

Illustration Builder

An add-on that would allow the user to design and assign illustrations for more customized content and ease of integration. Could be quite useful and we won't be ...
Suggested by: Robert Pecar (03 Mar, '21) Upvoted: 10 May, '22 Comments: 0
Under consideration Illustrations

Hyperlink from summary to body

My clients find it much easier to read the report when the summary items do not show the photographs. However, it would be very useful and add to the ease of use if ...
Suggested by: Steven Walker (08 Aug, '20) Upvoted: 08 Aug, '22 Comments: 0

Add additional colors to mobile annotate

Add colors such as blue to indicate water leaks, keep red for safety, white for general. Sometimes white gets lost with a light background and the item is not a ...
Suggested by: Brian Walker (18 Jul, '20) Upvoted: 28 Aug, '20 Comments: 0
Under consideration Mobile/Tablet

Event trigger for Payment Not Received when Report Complete

Having an event trigger for payment not received when report has been completed to be able to automatically send email reminder for payment.
Suggested by: Steven Schroeder (17 Jun, '20) Upvoted: 24 Jan, '21 Comments: 0

Photo Line Insert

Is there any chance that within the horizon software to have the ability to insert a line (varying degrees would be nice) other than the circle and arrow options on ...
Suggested by: Ernest Hrywkiw (15 Jun, '20) Upvoted: 19 Aug, '21 Comments: 0
Under consideration Report Writing & Publishing

Allow agents to change the order of the Action item list for better grouping

Ive had several agents ask if there is a way they can put the action item list in an order they want to make for a more fluid list.
Suggested by: Dan Burke (22 Aug, '19) Upvoted: 30 Sep, '20 Comments: 0
Under consideration Action List Integrations

daily revenue totals listed on Scheduler screen

It would be great if the white box, in the upper left portion of the scheduler screen could include a "Daily Total Revenue" dollar amount. For any company, big or ...
Suggested by: Michael Conrad II (02 Aug, '19) Upvoted: 16 Oct, '19 Comments: 0

Agent bookings

A had an agent ask me if it was or could be possible to upload disclosures, property information at the time of scheduling on the scheduling app? She states at that ...
Suggested by: Kevin Hunt (26 Jul, '19) Upvoted: 24 Apr, '20 Comments: 0

Add expense column to Business at a Glance

Add a business expense section under the Work Order area to track expenses and link to the graphs for overall tracking "At a Glance". This can be used to track ...
Suggested by: DParmer (10 Jul, '19) Upvoted: 23 Apr, '20 Comments: 0
Under consideration Business Reporting Invoice

Add second AC tab for homes with 2 ac systems

In my area most two story homes have a separate ac system for each floor. It would be helpful to have a second tab for each system so it is easier to differentiate ...
Suggested by: Richard Horak (28 Aug, '22) Upvoted: 06 Sep, '22 Comments: 2
Under consideration Report Writing & Publishing

Format contract text - lawyer requested

My lawyer requested this because they said my contract is less enforceable without it. For example, limitation of liability clauses, which are extremely important if ...
Suggested by: Jesse S (15 May, '22) Upvoted: 05 Dec, '22 Comments: 2
Under consideration Work Order

Allowing the addition of other files or documents being sent with reports/contracts

Having the ability to send addition files or documents when sending reports or contracts would be a big plus.
Suggested by: Richard Tinaro (05 Apr, '22) Upvoted: 10 Jun, '22 Comments: 2
Under consideration Work Order

Shortcut to options in Horizon mobile search

An option to long click on a search result in Horizon mobile and go to the screen where you put in the location and action and all that. At the moment you can put ...
Suggested by: Paul Drayton (24 Jul, '19) Upvoted: 28 Mar, '21 Comments: 2
Under consideration Home Screen Mobile/Tablet

Business at a glance - zip code delineation

Be able to separate all inspections per zip code. These separations would be in the number of inspections as well as the monetary sums
Suggested by: Michael R. Lynes (23 Jul, '19) Upvoted: 22 Jan, '20 Comments: 2

Suite number be changed to unit number

A lot of units inspected are towhomes and apartments/ condos. Can the suite be changed to unit number? And can teh unit number show up on the scheduler. I use ...
Suggested by: Peter Jesal (19 May, '22) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Report Writing & Publishing

Icon or bold item on summary on mobile

add an icon or bold an item on the mobile app (like on web version) if added to the summary either by default or manually
Suggested by: Brian Walker (26 Feb, '22) Upvoted: 22 Aug, '22 Comments: 1
Under consideration Horizon Mobile 3

Allow contracts to be selected by system based on what inspections are being performed

Seems counter intuitive to have online booking with online contract signing that does not allow a radon contract to automatically be appended to a general home ...
Suggested by: Jeffrey Toepke (19 May, '20) Upvoted: 28 Feb, '22 Comments: 1
Under consideration Scheduling & Work Order

Add Interact E Transfer instruction to Payments

While I realize our gateway supplier for Visa MasterCard and American Express does not deal with interact through the gateway it would be nice to be able to add the ...
Suggested by: Adam (22 Nov, '19) Upvoted: 08 Dec, '20 Comments: 1
Under consideration Integrations

Add Set Notes as Default in General System Info

Currently there is no option to Save notes for General System items like the Set Defaults in Recommendations. This should be an option to save notes and customize ...
Suggested by: Derle Parmer (08 Aug, '22) Upvoted: 16 Nov, '22 Comments: 0
Under consideration Report Writing & Publishing

Alphabetize the selection options

Having the ability to alphabetize the selection options with one click would go a long way for making the customization simpler and make finding the items I'm looking ...
Suggested by: Derik (30 Jun, '22) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

Custom template sharing

As an instructor, I'd like to have the ability to share my customizations to the report writing software in a template format with my students and save them the time ...
Suggested by: Derik (30 Jun, '22) Upvoted: 27 Oct, '22 Comments: 0
Under consideration Templates

Add County box to Insp Address in Work Order

I service 7 counties and adding a County box to that Inspection Address will help with all the small towns and researching the property faster. For the small obscure ...
Suggested by: Derle Parmer (04 Jan, '22) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Work Order

Online Booking: E-mail Specific Written Agreements (contracts) For Each Service Offered

Horizon Online Booking: Currently when someone books a service on the Horizon Online Booking, the top-most contract in your profile settings is automatically sent. ...
Suggested by: Brad (05 Nov, '21) Upvoted: 28 Feb, '22 Comments: 0
Under consideration Scheduling & Work Order

Name selection for Invoices and Report Cover Page

Add 2 check boxes under each client section stating “add name to cover page” and the second “add name to invoice”. Perhaps add the same check boxes to the agent ...
Suggested by: Lonny Kirlin (05 Nov, '21) Upvoted: 10 Nov, '21 Comments: 0
Under consideration Work Order

The main screen should show the town next to the addresses

It would be nice for the main screen to have the town we’re going to next to the address a lot of us work in multiple areas it only has a street address and that’s it
Suggested by: sean (28 Oct, '21) Upvoted: 26 Aug, '22 Comments: 0
Under consideration Horizon Mobile 3

Add To Summary Box under Description

Please put the "add to summary" box in the description and limitation sections. That way, if something under the description or limitations is important, it will ...
Suggested by: shaun (27 Aug, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

Integrate with Acuity Scheduling software

I own a home inspection company and we've been using the Horizon software. It's been working very well except for one thing. We can't integrate it with our online ...
Suggested by: stephanie (03 Aug, '21) Upvoted: 03 Sep, '21 Comments: 0
Under consideration Integrations

Photo gallery be dividable to folders. Maximum in 10 folders.

In photo Gallery, we need to have folders to download pictures in a proper folder. In this case, we will not have to find a picture within 200 pictures. ex. if we ...
Suggested by: Kei ESMAEILPOUR (06 Jul, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Photo Editing

Horizon Marketer - New Trigger - Paid In Full

Would like the trigger "Paid in Full" added to the available triggers in Marketer. This would allow an email to be sent when the paid in full box is checked in the ...
Suggested by: Scott Clarke (10 May, '21) Upvoted: 04 Feb, '22 Comments: 0
Under consideration Horizon Marketer

online schedule add realtor info

I would love to have a option on the online scheduler to add the Real Estate agents info. I constantly have agents that are confused and don't know where to put their ...
Suggested by: Ross Bowen (09 Apr, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Scheduler/Calendar

Ability to Drag and drop pictures

I take pics of maintenance items, but dont include them in the report. I rather add to spare photos. It would be sweet if the spare photos was an item in the task ...
Suggested by: David Gross (18 Mar, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Photo Editing

The green and red lines that surround the pictures should be thicker and easier to see

The green and red lines that surround the pictures should be thicker and easier to see. Too often when scanning the field of pictures looking for the one green ...
Suggested by: Brian Johnson (05 Mar, '21) Upvoted: 10 Nov, '21 Comments: 0
Under consideration Photo Editing

Ability to have Comments and Photos appear on TREC forms.

I'm new, so maybe this is something I can't find. But I would love to have all of my stuff appear on the TREC form instead of having a TREC form, a Summary form, and ...
Suggested by: Larry (10 Feb, '21) Upvoted: 20 Jan, '22 Comments: 0
Under consideration Photo Editing TREC

Sorting Inspectors and Fees

Simpler way to sort inspectors and fees - Drag and drop rather than clicking an arrow up or down.
Suggested by: Nancy P (31 Aug, '20) Upvoted: 31 Mar, '21 Comments: 0
Under consideration Scheduling & Work Order

Work Order Customization - Drop Down options

Broader ability to customize a work order to add or remove items and text. i.e add drop down menus (helps with quality control).
Suggested by: Nancy P (31 Aug, '20) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Work Order

Add addresses of inspections done prior to using Horizon

I really like the feature in Horizon that tells you when you last had contact with a property. It would be great if I could import the thousands of addresses I ...
Suggested by: Terra Snyder (11 May, '20) Upvoted: 14 Oct, '20 Comments: 0
Under consideration Scheduling & Work Order

Invoice line item percentage discount

On the Horizon invoicing line items, it only has the ability to set a hard priced number when implementing a discount. For an even price deduction across all price ...
Suggested by: Cory Warmerdam (24 Apr, '20) Upvoted: 31 Aug, '20 Comments: 0
Under consideration Scheduling & Work Order