Suggestions for improving Horizon Inspection Software.

Horizon is dedicated to the success of home inspectors, which is why your feedback is essential to helping Horizon remain the best home inspection software on the market.

Helpful Tips

New illustration request-weeping holes blocked or innifective

I would like to see an illustration for blocked weeping holes in a brick veneer wall similar to illustration #1749 or #1151, but more specific to the issue where an ...
Suggested by: Jeff Rockburn (21 Apr, '20) Upvoted: 15 Jul, '21 Comments: 0
Under consideration Report Writing & Publishing

Action List

Have a spot for extra input at the bottom of the Action List for any additional items that they would like to add that are not part of the inspection scope (E.g. ...
Suggested by: Rico Sandoval (10 Mar, '20) Upvoted: 24 Nov, '21 Comments: 0
Under consideration Report Writing & Publishing

2-way Google Calendar Sync

Allow for 2-way syncing of Google calendar with Horizon. Currently, only Horizon events are pushed to Google calendar.
Suggested by: Patrick Cloninger (22 Feb, '22) Upvoted: 15 Dec, '22 Comments: 2
Under consideration Integrations

Make cover page HTML editable

Cover page currently is very basic. I'd like to snazzy this up a bit with some custom HTML - as I have a very important link to highlight that clients seem to miss. ...
Suggested by: Phil Schnetzer (03 Mar, '21) Upvoted: 03 Mar, '21 Comments: 2
Under consideration Report Designer

Quick links in the mobile app

Say you're looking at a chimney. You take a photo of the chimney in the DESC tab. But the chimney has defects that should be noted. Clicking back through to the ...
Suggested by: Robert g pecar (01 Feb, '21) Upvoted: 09 Apr, '21 Comments: 2
Under consideration Mobile/Tablet

Add the ability to attach a web page for any recommendation.

Being to attach a web page and have that be saved in the template/recommendation would help give additional information to the clients.
Suggested by: Adam Quamme (18 Sep, '22) Upvoted: 27 Oct, '22 Comments: 1
Under consideration Report Writing & Publishing

General photos

Would like ability to add a genera photos button to HM3 mobile - this way generic photos go directly to general photos folder- currently general photos I need to go ...
Suggested by: Vince Cardone (06 Sep, '22) Upvoted: 27 Oct, '22 Comments: 1
Under consideration Horizon Mobile 3

On the App Ask if I really want to delete a comment or recommendation

In the App, there have been numerous times where I have left my finger too long on the screen when selecting a comment to edit and it deletes the comment. This is ...
Suggested by: Tom Lochtefeld (31 Aug, '22) Upvoted: 27 Oct, '22 Comments: 1
Under consideration Horizon Mobile 3

Email automation

Either build the ability to automate follow-up emails to clients and agents or integration with service providers like mailchimp, constant contact, etc.
Suggested by: Derik (30 Jun, '22) Upvoted: 16 Nov, '22 Comments: 1
Under consideration Horizon Marketer

Online Book - Length of inspection

When people are using the online booking, they select from a list of different inspection types I offer, however, some are an hour, some are eight hours long and I'd ...
Suggested by: Mike (16 Jun, '22) Upvoted: 05 Dec, '22 Comments: 1
Under consideration Other

Illustration for where smoke alarms/detectors should be installed

I was surprised to find there isn’t an illustration/diagram that shows where smoke alarms/carbon monoxide alarms should be installed throughout a home to show clients ...
Suggested by: RA (10 Jun, '22) Upvoted: 28 Jun, '22 Comments: 1
Under consideration Report Writing & Publishing

Increase photo quality

I’m struggling with the image quality of Horizon reports and it would be great if you had the option to change it. The screen shot below is from a different software ...
Suggested by: Jesse S (09 May, '22) Upvoted: 29 Oct, '22 Comments: 1
Under consideration Report Writing & Publishing

Manage Template configuration

1. There is no ability to move tabs around or delete structures such as a roof if you are doing an apartment build or to change the order in which you wish to ...
Suggested by: Richard Tinaro (04 Apr, '22) Upvoted: 14 Apr, '22 Comments: 1
Under consideration Report Writing & Publishing

Allow searching by phone number using the find function

I suggest that we allow the find function to search by phone number. I will at times get calls and I recognize the number but not know the name attached to the ...
Suggested by: Keith Sherstobetoff (06 Mar, '22) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Work Order

Make approved contract available for inspector and client

After the contract is approved by the client, a copy of the approved version with client name, clicked approval box, and date/time should be saved in the work order ...
Suggested by: Mark O'Brien (17 Feb, '22) Upvoted: 27 Feb, '22 Comments: 1
Under consideration Work Order

Offline switch for Mobile 3

When working in areas with poor mobile data coverage the automatic sync causes the app to hang or be very slow especially when adding photos. The work around provided ...
Suggested by: Scott Clarke (09 Feb, '22) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Horizon Mobile 3

Capitalize the first letter when using speech to text input feature

Currently when you use speech to text input, you have to go back to the start of your notes to capitalize the first letter. Google voice to text capitalizes ...
Suggested by: David Boone (07 Feb, '22) Upvoted: 01 May, '22 Comments: 1
Under consideration Report Writing & Publishing

Lock inactive insp Mobile home screen.

It would be really helpful, If we have the ability to upload all inspections that have an accepted contract to the app for the week but then to prevent confusion on ...
Suggested by: David Schmidt (04 Feb, '22) Upvoted: 01 May, '22 Comments: 1
Under consideration Report Writing & Publishing

Update the commercial ancillary items to conform with ASTM-2018-15 standards

Update the commercial ancillary items to conform with ASTM-2018-15 standards and format the items as described in the ASTM-2018-15 Standard Guide for Baseline ...
Suggested by: John Mika (02 Oct, '21) Upvoted: 10 Nov, '21 Comments: 1
Under consideration Ancillaries

Additional sections or ability to custom add new sections

I do a lot of rural inspections with properties that have one or outbuildings, more than just a garage or carport, the only two outbuildings descriptions currently ...
Suggested by: Geoff Gordon (09 Jul, '21) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Ancillaries

Change Mobile app to grouped dropped-down menus and alphabetic options

Granted, I am a new inspector and so don’t often use the correct term when searching for a defect, and therefore it takes a few times to get it found when searching. ...
Suggested by: Steven Walker (26 Aug, '20) Upvoted: 08 Aug, '22 Comments: 1
Under consideration Mobile/Tablet

Differentiate photos taken in Horizon vs outside Horizon

Spectora photos are not stored in the camera Photos. This allows cya and quick photos to be taken while in the camera but separately building the mobile report ...
Suggested by: Steven Walker (26 Aug, '20) Upvoted: 01 May, '22 Comments: 1
Under consideration Mobile/Tablet Photo Editing

Additions - Weather

Add a section at the start of the report for weather conditions and time of inspection.
Suggested by: Ron Robertson (11 Sep, '19) Upvoted: 04 Mar, '20 Comments: 1

TREC REI-75

I recently viewed the video that was made in reference to making the TREC REI-75 the more "prominent" form in the published report. My suggestion is to put the ...
Suggested by: Tamill Acker (26 Jul, '19) Upvoted: 20 Apr, '20 Comments: 1

Show Digital Signatures On Contract

When you download the contract it does not display the signatures. In Alberta it is a requirement to be signed by both parties. I am also not able to paste my ...
Suggested by: Jeremy Killen (16 Dec, '22) Upvoted: 30 Dec, '22 Comments: 0
Under consideration Report Writing & Publishing

Video insertion

Does Horizon plan to allow for real time video taken at the inspection to be inserted into the final report? ; Without downloading a file from Youtube? Spectora has ...
Suggested by: Steve Laclede (02 Aug, '22) Upvoted: 12 Jan Comments: 0
Under consideration Report Writing & Publishing

When creating a new item in customize it's only 20 characters max

The maximum amount of characters in the "customize" create a new item is only 20 characters max please increase
Suggested by: Andre Schilha (22 Jul, '22) Upvoted: 27 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

The ISO (international Standards Organization) standard is YYYY-MM-DD. I would suggest using this da

In the USA, it is MM/DD/YYYY. In Europe, it is DD/MM/YYYY. In Canada, it is undefined and neither can be used. The financial and health industries can't accept ...
Suggested by: Andre Schilha (20 Jul, '22) Upvoted: 12 Sep, '22 Comments: 0
Under consideration Work Order

Format text in report, including cover page, summary and sections (Observations, Descriptions, Info)

Allow us to make things easier to read in the report by customizing colors, bold, italic, and underline. Example: As Alan always says, Recommendations and ...
Suggested by: Jesse S (07 May, '22) Upvoted: 29 Oct, '22 Comments: 0
Under consideration

Option to rearrange the order of the observations and recommendations

I would like the ability to drag and drop the order of the obs and rec to my liking. It also allows the user to make the them fit better on the page.
Suggested by: Bill (31 Jan, '22) Upvoted: 03 Feb, '22 Comments: 0
Under consideration Report Writing & Publishing

ISN report upload.

Add a way to upload the report into the ISN system so that it does not have to be separately downloaded and then uploaded.
Suggested by: Bobby Davidson (21 Jan, '22) Upvoted: 22 Jan, '22 Comments: 0
Under consideration Integrations

recommendation sections

The system should allow us to fully customize the recommendation sections. For example I do not use the cost boxes, I like to use it for other reasons.
Suggested by: Peter (07 Jan, '22) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Report Writing & Publishing

Confirmation Format

Requesting HTML format for Confirmations instead of just text. Poor optics, we need to get with the times.
Suggested by: Johnny Carrillo (31 Dec, '21) Upvoted: 11 Aug, '22 Comments: 0
Under consideration Work Order

New Illustration

"Can we get an illustration similar to #1555 that does NOT say "polybutylene" so it can be used for all other plastic piping that is too close to water heater venting ...
Suggested by: Matt Hefferin (14 Dec, '21) Upvoted: 15 Dec, '21 Comments: 0
Under consideration Illustrations

Make this website stay at the same location after an 'upvote'

Make this website stay at the same location after an 'upvote'. Currently if you are at the bottom of page 2 and upvote something, then you get sent back to the ...
Suggested by: Terra Snyder (10 Nov, '21) Upvoted: 04 Jan, '22 Comments: 0
Under consideration Other

Also save Client #2 information for future work orders

Currently only the primary clients info is saved and entered when opening a new work order and filling it with a previous clients information. Both the first client ...
Suggested by: Terra Snyder (10 Nov, '21) Upvoted: 01 May, '22 Comments: 0
Under consideration Scheduling & Work Order

2 STEP AUTHENTICATION

I recently had a request for password reset come to me that I did not ask for. This means someone was trying to get into my account. I would really like to see you ...
Suggested by: Adam Nichols (02 Nov, '21) Upvoted: 10 Nov, '21 Comments: 0
Under consideration Other

Quicker photo markup mobile 3

In horizon 2 it took two clicks to put a circle on the photo. In Horizon mobile 3 it takes five clicks. Considering there are lots of pictures in a report, ...
Suggested by: Paul Drayton (01 Nov, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Horizon Mobile 3

Ability to save notes in limitations for all future reports.

We were taught to CYA by always stating things like "All roof and its systems/components should be fully inspected upon possession or when accessible to fully ensure ...
Suggested by: Victoria Ballantine (21 Oct, '21) Upvoted: 29 Oct, '22 Comments: 0
Under consideration Report Writing & Publishing

Make a template out of a finished report.

Allow option to make a template from an existing report. Ability to edit once download.
Suggested by: Ross Zachs (10 Aug, '21) Upvoted: 10 Nov, '21 Comments: 0
Under consideration Report Designer

ISN intergration

The current partnership is a one-way push from ISN to discover. Important details such as the inspection type, realtor information and other important work order ...
Suggested by: Tamill Acker (03 Aug, '21) Upvoted: 03 Sep, '21 Comments: 0
Under consideration Integrations

Search by town

Would like to be able to search by town on Status bar when looking up Completed Inspections
Suggested by: Shaun H. (15 Jun, '21) Upvoted: 08 Mar, '22 Comments: 0
Under consideration Home Screen Scheduler/Calendar

Add ability to select blank item in speed write

It would be useful to be able to select the blank item while using speed write to address custom situations. Example: location of access to crawlspace... i would like ...
Suggested by: morgan (12 Jun, '21) Upvoted: 08 Aug, '22 Comments: 0
Under consideration Speed Write

In the contract the invoice total currently embeds at total fee, please split to fees and taxes.

From consumer protection BC after my Licensee inspection.... 2. Similar to my point above, the invoice and the contract are two separate documents. Section 19 of the ...
Suggested by: David Wiebe (11 Jun, '21) Upvoted: 12 Jan Comments: 0
Under consideration Invoice

Deck inspection reports

Would be helpful to have a Deck ancillary form to inspect and report on Decks. ASHI has SOP for Deck inspections.
Suggested by: John Purdy (20 May, '21) Upvoted: 08 Jun, '21 Comments: 0
Under consideration Ancillaries

Spare photo for each tab

Create a spare photo section for each section roof exterior hvac etc so we have a reference for each section,rather than the entire picture file in roofing and from ...
Suggested by: Vince Cardone (14 Apr, '21) Upvoted: 04 Jan, '22 Comments: 0

Correlate Photo numbering to recommendation numbering

Photo numbering should match the recommendation numbering if turned on. For example, the photos for rec. #1 would be 1(a), 1(b). Photos for rec.#2 would be 2(a), ...
Suggested by: Jordan (10 Apr, '21) Upvoted: 31 Oct, '22 Comments: 0
Under consideration Photo Editing

Allow "copy" function for addresses in app

It would be great to be able to to tap and "copy" an address in the app. This way I can "paste" the address into my navigation system. At the very least I would like ...
Suggested by: Luke J Chmura (23 Mar, '21) Upvoted: 22 Apr, '21 Comments: 0
Under consideration Home Screen Mobile/Tablet

Make this list of changes searchable..

Make this list of changes / recommendations searchable..
Suggested by: Terra Snyder (09 Mar, '21) Upvoted: 05 Feb, '22 Comments: 0
Under consideration Report Writing & Publishing

Contract designer - Auto-insert work order information into custom contract

The report designer uses "tags" to pull client information from the work order into the fully customizable title page. Please create the same functionality to insert ...
Suggested by: Mark Richards (19 Feb, '21) Upvoted: 23 Mar, '21 Comments: 0
Under consideration Contracts